Job Description

We’re growing - and we’re on the lookout for an Administrator & Facilities Support superstar to join our Trilogy Care head office team!

Trilogy Care is one of Australia’s fastest-growing approved Support at Home providers. Our innovative self-management model gives older Australians more choice, transparency, and value - so they can spend less on fees and more on the care they need.

We’re a vibrant, purpose-driven team dedicated to helping people live independently at home for longer. It’s not just about numbers - it’s about real impact for our clients and their families and we take pride in building a workplace where people feel empowered, supported, and valued.

The Position:

You’ll be part of the crew that keeps everything running smoothly behind the scenes - from coordinating building maintenance to greeting visitors with a smile. Think of yourself as the go-to person who makes sure our workplace feels organised, welcoming, and full of good energy.

These are hands-on roles where no two days are the same. You’ll work closely with colleagues across the business, engage with stakeholders and contractors, and help create a workplace that our team loves coming to every day.

What You’ll Do

• Be the friendly face of the office - greeting visitors, welcoming interview candidates, and supporting reception.
• Provide top-notch admin support for our facilities and building operations.
• Assist with maintenance coordination, compliance records, and office updates.
• Keep our supplies stocked, our spaces tidy, and our events running smoothly.
• Work closely with internal teams and external partners to ensure a seamless experience for everyone.

What You’ll Bring

• Experience in administration, office coordination, or facilities support.
• Strong communication and stakeholder engagement skills - you love connecting with people!
• Excellent organisation and time management (you know how to keep things moving).
• A proactive, can-do attitude with a knack for solving problems before they happen.

Why Trilogy Care?

• Expansive new King Street, Bowen Hills office with excellent facilities, close to public transport, cafes, restaurants and supermarkets
• Vibrant team culture and regular social events
• Opportunities for career mapping and career progression within the company
• Access to Fitness Passport to support your health and wellbeing
• EAP support for you and your immediate family
• Employee discounts on groceries, fuel, utility bills, wellness and more

Unlock your Potential with Trilogy Care

Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care operates. At Trilogy Care, we’re going beyond compliance and coordination – we’re applying AI, automation and operational design to deliver better client experiences and better employee ones. Every staff member has access to generative AI tools, training, and time to experiment - not just the Tech team! Whether you're in finance, people & culture, growth, or support, you’ll be part of an industry-first AI movement where we reward ideas that improve care outcomes, safety, efficiency or team wellbeing.

Please note

To join our team, you’ll need to have full Australian work rights. As part of our standard recruitment process, we’ll also conduct a working rights check, police check and request professional references during onboarding.

We appreciate the interest of recruitment agencies but kindly ask that resumes not be submitted unless a prior agreement is in place. Trilogy Care will not accept responsibility for any fees related to unsolicited resumes.