Job Description

The Administration Enablement Leader contributes to the development and facilitates the execution of strategic initiatives that enhance the effectiveness, consistency, and scalability of the administrative function. This role works closely with Administration leadership and Core Business Services teams to drive operational excellence, innovation, and the adoption of standard processes and performance frameworks aligned with firm-wide strategic priorities. The position serves as a key partner to Administration Directors and Senior Managers to ensure alignment between strategic objectives and operational execution. This role requires collaboration across markets and business lines and may involve travel to BDO offices.

Job Duties:

• Directs strategic initiatives and workstreams for the Administration function, ensuring alignment with firm priorities
• Partners with Administration and business line leaders to define and execute strategic roadmaps and priorities
• Develops and maintains organizational standards, including SOPs, operating frameworks, and best practices
• Establishes governance and accountability mechanisms to support consistent execution across teams
• Designs and implements KPI frameworks and performance monitoring systems to measure effectiveness
• Develops reporting structures and dashboards to provide actionable insights for leadership decision-making
• Identifies opportunities for process improvement and drives implementation across the function
• Leads the development and deployment of tools and platforms to enable and empower delivery teams
• Enables the adoption of technology solutions, including automation and AI, to enhance operational efficiency
• Partners with Learning & Development to develop and deliver training programs and learning resources
• Establishes and maintains centralized repositories for process documentation, tools, and best practices
• Supports Administration leaders and teams in the execution of key initiatives and operational priorities
• Builds strong relationships with leaders and stakeholders across the organization to drive standardization
• Facilitates communication and knowledge sharing across teams and geographies
• Provides leadership and direction to project and or workstream teams
• Other duties as required

Qualifications, Knowledge, Skills and Abilities:

Education

• Bachelor’s degree and ten (10) or more years of experience in administration, operations, or program management, required or High School Diploma or equivalent and fifteen (15) or more years of experience in administration, operations, or program management, required
• Bachelor’s degree in Business Administration, or operations, preferred

Experience

• Five (5) or more years of experience in a leadership role, required
• Demonstrated experience leading cross-functional strategic initiatives and driving organizational change, required
• Experience developing SOPs, operational frameworks, and performance metrics, required
• Experience in a professional services environment, preferred

License(s)/Certification(s)

• Project Management Professional (PMP) certification, preferred
• Lean Six Sigma certification or equivalent process improvement certification, preferred

Software

• Proficient in the use of Microsoft Office Suite, required
• Experience with reporting tools, automation platforms, or enterprise systems, preferred
• Familiarity with emerging technologies, including AI-enabled tools, preferred

Other Knowledge, Skills & Abilities

• Strong strategic thinking and ability to translate vision into actionable plans
• Advanced analytical and process improvement skills
• Excellent verbal and written communication skills with the ability to engage senior leadership

• Ability to work effectively in a matrixed environment and influence without direct authority
  

  Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

  National Range: $140,000 - $175,000
  Maryland Range: $140,000 - $175,000
  NYC/Long Island/Westchester Range: $140,000 - $175,000

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets