Job Description

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

NHS Band 2 Salary: £25,272 per annum

Hours per Week: Full time 37.5

Contract: fixed term 31st March 2027

We are looking for a friendly, organised and motivated Administration Clerk to join our Occupational Health & Wellbeing Department based at Queen Alexandra Hospital, Portsmouth. This post is for 9 months fixed term to cover maternity leave.

Occupational Health & Wellbeing plays a vital role in supporting the health, safety and wellbeing of Trust staff, as well as providing a high-quality service to external organisations. You will be joining a small, supportive administrative team that is central to ensuring the smooth and efficient running of the department across both NHS and commercial services.

This is a varied and rewarding administrative role, ideal for someone who enjoys working in a busy office environment, is highly organised, and takes pride in delivering excellent customer service. You will be the first point of contact for staff, visitors and external clients, communicating sensitively and professionally at all times while maintaining strict confidentiality.

The post holder will provide essential administrative support to the Occupational Health & Wellbeing team, helping to coordinate clinics, manage appointments, process correspondence, and ensure accurate data entry across several electronic systems. You will support both Trust staff and external companies, making this a diverse role with exposure to a wide range of stakeholders.

Key duties include:

• Providing a comprehensive clerical and administrative service to the department

• Booking and rebooking Occupational Health clinics and supporting the smooth running of clinic activity

• Acting as the first point of contact for visitors, telephone calls and email enquiries

• Managing correspondence, filing and maintaining electronic and manual records

• Accurate and timely data entry onto systems such as OPAS, ESR and other Trust systems

• Supporting departmental projects, meetings and general office functions

• Raising purchase orders and supporting effective cost management

• Working flexibly as part of a small team to ensure service continuity

You will need good IT skills, excellent communication and organisational abilities, and a strong commitment to confidentiality and customer service. The ability to prioritise your workload, work independently, and remain calm under pressure is essential.

In return, we offer the opportunity to work within a supportive and experienced team, contributing to a service that makes a real difference to staff wellbeing across the Trust and beyond.

For further details please refer to enclosed

Qualifications

• IT skills to NVQ Level 2 or relevant equivalent

• Educated to GCSE / O Level standard or equivalent, including English Language

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.