Job Description

Administration Assistant | Housing Services
Homes NSW

Location: Blacktown.

Employment Type: Temporary, 12 Month Opportunity’s

Salary: $70,694pa up to $76,857pa, plus superannuation and annual leave loading

Opportunity for learning, development and career progression
Talent Pool will be created for Western Sydney District

Your role

The Department of Communities and Justice directly supports approximately 800,000 people every year and reaches a further million people through local community-based programs.

Our Housing Service branch is one of the largest providers of social housing in the world.

The Business Support Assistant works in a high-pressure environment to support team members and the operation unit.

You will support WS District by administrating their mailboxes and working as the conduit between Client Service Teams and relevant stakeholders. As the Business Support Assistant within a team, you will be responsible in managing all administrative tasks, responding to administrative enquiries and supporting the team with dispersing workload from Outlook mailboxes and other internal systems to relevant members within the team.

What you’ll do

In this role, you will:

• Support the effective operations of the team by providing administrative services such as filing, attending to mail, maintaining registers, photocopying, completing documents, routine purchasing and supporting events.
• Collect and compile information to develop documents and repots.
• Respond to enquiries and escalate matters when necessary to ensure the provision of accurate information.
• Ensure records and databases are updated, accurate, and stored correctly in accordance with records management processes.
• Data entry into specialised software including payments for rent and water usage
• Managing correspondence from agents/landlords including but not limited to requests for routine inspections, smoke alarm inspections and other requests for maintenance
• Managing rent adjustment, account enquiries and vendor management

What we’re looking for

In addition to the essential requirements, the successful applicant will have:

• The ability to work under pressure with high work volumes while maintaining the ability to support the business.
• Attention to detail to deliver accurate and consistent work.
• Experience providing customer service to various clients.

Download the role description.

To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 5 pages).

You will also need to provide a response to the following two target questions in your application:

1. Provide an example of a time when you provided administrative services to multiple clients in a high-pressure environment.

2. Provide an example of your ability to use technology and apply records management procedures to maximise efficiencies and effectiveness.

Applications close 11:59pm AEST Tuesday July 14, 2026

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Rhiannon Birks on 0427 163 705 or via: Rhiannon.Birks@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please reach out to Robbie Chiplen on 0419 448 753 or Robert.Chiplen@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lie at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visitInclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.