Job Description

About Cyrenian House

Cyrenian House is a leading not-for-profit non-government organisation that has been supporting the WA community for over 40 years to access AOD services. we work in solidarity with Aboriginal and Torres Strait Islander people as Australia’s First Peoples and as the traditional owners and custodians of this land. We celebrate diversity and value the lived experience of people of every ethnicity, faith, age, disability, culture, language, gender identity, sex and sexual orientation. We welcome lesbian, gay, bisexual, transgender, gender diverse and non-binary, intersex and queer (LGBTIQ+) people at our services. We pledge to provide inclusive and non-discriminatory services.

The Role

We are looking for compassionate individual who share our mission and values, with passion and drive to commit to a challenging and rewarding role. If this sounds like you, we invite you to apply to join our frontline team, providing high quality services to people affected by alcohol and other drugs.

This is a frontline, initial contact position providing a welcoming introduction to people accessing Cyrenian House. This role involves both consumer-focused responsibilities and general administrative duties, including maintaining client records, transferring calls, and liaising with external service providers.

The position is offered as full-time (76 hours) Applicants are required to have some flexibility and must be able to work one evening shift per week until 8pm on Monday or Thursday.

The position will be based at our Cyrenian Central Office on Fitzgerald Street, Perth.

Level 2 / 3 - $79,917.18- $90,594.73 per annum plus superannuation and salary packaging

To be appointed / successful in this role, you will require the following key
qualifications, skills and experience:

• Diploma in office administration, business administration certificate, or equivalent qualification and/or experience.
• A welcoming, person-focused manner.
• Strong interpersonal skills, including a welcoming manner, for telephone and face-to-face interactions.
• Sound written communication skills, with experience in minute taking.
• Proven ability to work under pressure.
• Effective time management skills.
• Well-developed computer skills, including data entry, Word, Excel, and Outlook.
• Current Driver’s Licence, First Aid Certificate, National Police Clearance, and full work rights.

What we offer you:

• Two additional days per annum – “My Day” leave
• Annual training allowance.
• Professional team. Rewarding team culture with flexible working conditions.
• Unique opportunity to work in an organisation passionate about making a difference in the lives of those affected by alcohol & other drugs.
• Comprehensive orientation and induction.

How to apply:

Please submit your application via the Seek website https://www.seek.com.au your application
should include:

·response to the selection criteria in no more than two pages.

·current resume, including two referees.

Please refer to the employment section on our website to download a full copy of the
JDF: www.cyrenianhouse.com

Applications for this position will close on or before 20th April 2026.

For further information, please contact Greg Defrenne @gdefrenne@cyrenianhouse.com

Cyrenian House is committed to Reconciliation and Closing the Gap. Aboriginal and Torres Strait Islander people are encouraged to apply.

Cyrenian House is a smoke-free organisation.