Job Description

Location Lakeside Hotel
Department Administration
Employment Type Part-Time

About Us:

We’re proud to be part of Classic Lodges – a collection of eight characterful hotels set in some of the UK’s most captivating destinations. Each of our hotels has its own personality, but we’re united by one shared purpose.

Our purpose is simple and powerful: to create meaningful experiences that connect people, places, and memory.

That means we don’t just offer stays; we create moments that matter. Whether it’s a relaxing escape, a special celebration, or a memorable business event, we focus on the details that turn stays into stories our guests will always remember.

If you’re someone who takes pride in what you do, values genuine hospitality, and wants to be part of a team that makes a real difference to every guest experience, you’ll feel right at home with us.

The Opportunity: We are looking for a warm, organised, and dependable Administrator to join our hotel team on a part-time basis. This is a varied and rewarding role that helps keep the heart of the hotel running smoothly behind the scenes, supporting both our team and the guest experience. From handling day-to-day administration to managing accurate daily banking and providing financial administration cover when needed, you will play an important part in ensuring everything is in place for colleagues to deliver the high standards of service our guests remember. You will support with records, routine paperwork, invoicing, reconciliations, and general administration, bringing care, accuracy, and a helpful approach to everything you do. This is a lovely opportunity for someone who enjoys being part of a close-knit team, takes pride in getting the details right, and values the role great organisation plays in exceptional hospitality.

What We’re Looking For:

· Previous administration experience would be helpful, ideally within a hotel, hospitality, or other customer-focused environment

· A warm, professional, and approachable manner, with a genuine enjoyment of supporting colleagues and contributing to a welcoming guest experience

· Strong attention to detail and confidence handling daily banking, cashing up, and financial records with care and accuracy

· Excellent IT skills, including confidence using Microsoft Office and, where needed, hotel or finance systems (Full training will be provided on hotel systems)

· Excellent organisation and time management skills, with the ability to stay calm, prioritise well, and keep things running smoothly in a busy environment

· A flexible and dependable approach, including a willingness to provide financial administration cover when needed

· A positive attitude and pride in playing an important behind-the-scenes role in delivering memorable hospitality

What’s in It for You?

We believe that looking after our people is just as important as looking after our guests. That’s why we offer a thoughtfully curated benefits package designed to support your wellbeing, recognise your contribution, and enhance your experience with us.

• Generous employee discounts on hotel stays, including 25% off food and drink, plus friends and family discounts

• Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts

• Complimentary meals on shift

• Monthly gratuities

• Employee of the Quarter, with a £100 award

• Long service awards, Employee of the Quarter & Special Awards

• Complimentary use of pool and spa facilities

• Learning and development opportunities, including apprenticeships, structured training, and clear career pathways