Job Description

About the Role

We are seeking an Administration & Manifesting Assistant to join our team in Bundaberg East. This is a Full Time Permanent Position (8am Starts). As an Administration & Manifesting Assistant, you will respond to customer needs in a professional and timely manner while providing support with administrative duties, data entry, and manifesting tasks. This role is ideal for someone starting out in their admin career or looking for a stable office role.

Key Responsibilities

• Provide administrative support across a range of operational and business functions.
• Ensure compliance with all internal policies, procedures, and company standards.
• Perform high-volume data entry with a strong focus on accuracy, including processing manifests and consignment documentation.
• Liaise effectively with internal departments, customers, drivers, and other external stakeholders to support daily operations.
• Respond to customer enquiries promptly and professionally, both face-to-face and over the phone.
• Maintain accurate records and documentation to support operational efficiency and service delivery.

Skills & Experience

• Demonstrates exceptional standards of honesty, integrity, and professionalism.
• Strong customer service focus with a commitment to delivering positive outcomes.
• Proven ability to effectively manage multiple tasks and competing priorities in a fast-paced environment.
• Highly organised, with the ability to accurately manage and process large volumes of documentation and administrative tasks.
• Excellent written and verbal communication skills, with the ability to interact professionally with a range of stakeholders.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.