Are you an organised and proactive administrator who is passionate about supporting older people and delivering high-quality administrative support in a fast-paced environment?

The Role

In this busy and rewarding role, reporting to the Care Centre Manager, you’ll be the face of the aged care centre as the first point of contact for families, visitors and contractors, while providing high-quality and efficient administration support to the facility, staff and residents.

This Administration Assistant position is offered on a full-time basis working from our aged care facility in Bull Creek, Monday 8:00 - 4:15pm and Tuesday - Friday from 8:30 - 4:45pm.

Key Responsibilities:

• Coordinate and assist with on-site roster management, including staff training and maintenance of mandatory compliance standards.

• Manage multiple competing tasks in a fast-paced environment, while supporting frequent resident admissions and discharges efficiently and accurately.

• Deliver high-quality customer service by addressing inquiries from residents, visitors, staff and external stakeholders in a timely and professional manner.

• Provide comprehensive administrative support across all facility functions to ensure efficient daily operations including ordering supplies and consumables and invoicing.

• Maintain accurate records, prepare required documentation, and adhere to reporting deadlines.

• Uphold stringent office controls and security protocols concerning records, handling of keys, money and valuables.

About you:

You will thrive in a busy and fast-paced environment, with the ability to work autonomously, remain calm under pressure, and manage multiple competing priorities with confidence and efficiency. Your excellent organisational, multitasking and time management skills will enable you to adapt quickly to changing demands, including rostering challenges and frequent admissions and discharges. You will also bring highly developed communication and interpersonal skills, allowing you to build positive relationships with colleagues, residents, families and external stakeholders.

You will possess strong computer skills, a proactive and professional approach, and a commitment to excellence in service delivery. Most importantly, you will demonstrate compassion, collaboration, curiosity, inclusion and trust, with a genuine willingness to support older and vulnerable people and make a difference in their daily lives.

Essential Criteria:

• Proven experience in administration and customer service (aged care industry desirable)

• Excellent communication and interpersonal skills

• Proficiency in Microsoft Office at an intermediate level

• A self-motivated, dependable, and professional approach to work

• National Police Clearance (obtained within the last six months)

• NDIS Screen Check (or willingness to obtain at interview stage)

• Evidence of Current 2026 Flu vaccinations per Amana Living policies

• Current drivers’ licence

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.

Our Benefits

• Competitive rates

• Salary packaging benefits up to $18,550

• School holidays childcare assistance

• Health and wellbeing programs and more!

• Ongoing training and development to keep your skills growing

• Access to our Employee Assistance Program

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!

How to apply

If you are interested in this role and meet the essential criteria, please click the "apply now" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.