Administration Assistant
Location: Rother Depot
Working Pattern: Monday to Friday, 30hrs per week
The Administration Assistant will provide efficient and professional administrative support to ensure the smooth day-to-day operation of the depot and wider business. The role requires strong organisational skills, attention to detail, discretion, and the ability to manage multiple tasks in a fast-paced environment.
Key responsibilities:
▪ Receive, manage, and respond to high volumes of internal and external communication, including emails, telephone calls, and written correspondence
▪ Act as a professional first point of contact for visitors, contractors, and colleagues, providing general support and assistance as required
▪ Carry out a full range of administrative duties including data entry, filing (electronic and paper - based), copying, scanning, and document management
▪ Accurately input and maintain payroll data and holiday/absence requests using Dayforce, ensuring a high level of accuracy and minimal errors
▪ Organise, coordinate, and schedule regular depot tasks and appointments (e.g. SIT meetings, union meetings, workforce wheel torquing, inspections, etc.)
▪ Coordinate repairs and maintenance of office equipment, liaising with suppliers and contractors as required
▪ Take accurate minutes during meetings and distribute actions and notes within agreed timescales
▪ Monitor and maintain office stock levels, place orders as requested via D365, and support with expense submission and reconciliation to assist with financial oversight
▪ Maintain accurate records, logs, and spreadsheets to support operational and reporting requirements
▪ Support compliance with internal processes and procedures, ensuring documentation is completed and stored correctly
Essential Criteria:
▪ GCSE Mathematics and English Language at Grade C or above (or equivalent)
▪ Previous experience in an administrative role
▪ Experience using HR or payroll systems (e.g. Dayforce) and business systems such as D365 would be desirable
Biffa – we’re changing the way people think about waste
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.
We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments.
We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day.
Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond.
Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.