Job Description

We're on the lookout for a switched-on Administration Assistant to amplify our administrative operations. As a crucial support player, you'll manage a variety of administrative tasks and charm the socks off clients and stakeholders ensuring our healthcare services run seamlessly.

If you like variety, flexibility, and working for a business that makes a real difference in people’s lives — you’ll feel right at home here.

What you’ll do

No two days are the same — you’ll get hands‑on experience across admin, systems, and people support.

• Manage incoming calls, emails, client referrals and other correspondence, deftly directing enquiries like a pro.
• Support our amazing consultants with booking client and referrer engagement appointments.
• Keep our records shipshape and our database (ACT!) gleaming, safeguarding data integrity and confidentiality.
• Assist with coordinating pre-employment and onboarding activities for new team members.
• Coordinate travel arrangements and accommodation for staff members as required.
• Arranging team events and ad hoc project work.
• Handle general office duties such as ordering supplies, greeting visitors, processing mail etc.

What's in it for you

We care about balance, growth, and valuing our own people — so here’s what we offer:

• Hybrid working (office + WFH)
• 5 additional paid Wellness Leave days
• $1,000 professional development allowance + 2 days paid training leave
• Clear career pathways across the wider HealthEx Group
• $299 annual active lifestyle subsidy
• Paid parental leave
• Ongoing training, mentoring & development
• Employee Assistance Program (EAP)
• Social events, celebrations and a genuinely supportive team culture

About You

• Previous experience in admin, office support or a similar role
• Comfortable with tech (MS Word, Excel, Outlook, Teams — and happy to learn new systems)
• Organised, reliable and great with details
• Friendly and confident communicating with different people
• Trustworthy and professional when handling sensitive information
• Able to juggle tasks and stay calm when things get busy
• Experience in healthcare or insurance is a bonus, not a must

Who we are

Custodian Work Assist is a workplace rehabilitation provider with offices in WA and NT. We are accredited with WorkCover WA, NT WorkSafe and Comcare. We specialise in return-to-work services for Workers’ Compensation, CTP, and Life Insurance schemes. We aim high, stay humble, and keep people at the centre of everything we do.

As part of the HealthEx Group, working closely with Guardian Exercise Rehabilitation, Verde Nutrition Co and Rapport Psychology. Across Australia, we’re a team of over 190 allied health professionals committed to quality, integrity, and making a real difference.

If you want a role where you’re supported, developed, and actually enjoy coming to work — apply today.