En Conkord nos encontramos en la búsqueda de un profesional con experiencia en ServiceNow y conocimientos en Now Assist e Inteligencia Artificial Generativa , para integrarse a proyectos de transformación digital y optimización de servicios TI. Principales responsabilidades: Administrar, configurar y mantener la plataforma ServiceNow. Implementar y optimizar funcionalidades de Now Assist. Gestionar módulos como ITSM, Service Catalog, CMDB y Knowledge Management. Desarrollar automatizaciones utilizando Flow Designer. Participar en integraciones con sistemas externos mediante APIs. Brindar soporte y proponer mejoras continuas sobre la plataforma. Requirements Requisitos: Experiencia de al menos 3 años en ServiceNow. Conocimiento de ITSM, Incident, Problem y Change Management. Experiencia con Flow Designer, Integration Hub y Service Catalog. Conocimientos de JavaScript y APIs REST. Experiencia trabajando bajo metodologías ágiles. Deseable experiencia en Now Assist, AI Search o soluciones de IA Generativa. Benefits Valorable: Certificación ServiceNow Certified System Administrator (CSA). Certificaciones CIS o CAD.
CONKORD is a next-generation technology powerhouse born from the strategic alliance of four leading IT companies - Readiness IT, Red.IT, Latitudde and Ritain.io. With more than 550 specialists, 7 offices, and presence across 5 countries, we deliver technology solutions that accelerate business transformation at global scale.
We combine deep industry know-how with innovative service delivery models to support clients across Telco & Media, Energy & Utilities, Public Sector, Healthcare, Finance & Insurance and Professional Services.
Our multidisciplinary Centers of Excellence, across Application Services & Development, Low-Code, Cloud & DevOps, Artificial Intelligence & Data Analytics, Quality Assurance & Automation, and Project & Service Management Office, enable full-cycle delivery from Advisory to Maintenance.
+30 countries served
+2.000 projects delivered
At CONKORD, we don’t just support your digital journey.
We Create your Tomorrow.
