Job Description

This role offers an excellent opportunity for the successful candidate to develop/enhance a broad range of professional skills:

• In-depth knowledge of ESB Networks business.
• Strong Customer Service orientation and stakeholder engagement.
• Use of IT applications such as SAP, Excel, Word and other relevant systems.
  
  

Key Responsibilities

• Work in accordance with agreed guidelines, policies and procedures.
• Providing excellent customer service to all Networks customers.
• Work as part of a multi-functional team and support all units within the Division.
• Actively sharing knowledge and expertise to foster team development.
• Reporting – Producing accurate and timely reports to support business operations.
• Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self.
• Providing clerical support to Network Supervisors, Project Leaders and Managers.
• Demonstrate flexibility and adaptability to change.

This is a collaborative role within a flexible team structure, requiring involvement in all aspects of the above responsibilities.

Experience and Qualifications

Essential

• A 3rd Level qualification or equivalent work experience.
• Full clean EU driving licence.
• Working knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHR.
• Strong communication skills with a customer-focused mindset.
• Ability to meet tight deadlines while maintaining high standards of accuracy and attention to detail.
• A flexible approach to working.
• Proven ability to work effectively within a team.
• Financial awareness, including understanding of planned vs actual job costs, date management, and job closure processes.

Location
ESB Leopardstown

While training, attendance in the office will be required 5 days a week. When training is complete a minimum of 3 days per week will be a requirement of this role.

Reporting To
The Business Support Supervisor, South East.

Why Work with Us?

• Opportunity to lead Ireland’s transition to net zero carbon future.

• Career development through mentoring and training. 

• Corporate Social Responsibility Opportunities.

• Sports and Social Clubs.

• Networking opportunities.

• Credit Union.

• Generous Pension.

• Access to staff well-being programmes.

• Generous parental leave entitlements.

• Strong values-based and inclusive culture.

• Strong commitment to diversity, equity and inclusion.

• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted.

Salary
€33,000 - €40,000 per annum.

Closing Date

9th June 2026