David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Currently looking to hire a Thai speaking Admin Support
Position: Admin Support
Location: Remote, Thailand
Work model. Remote
Employment type: Service Agreement/Self-employment (no Employment contract option available)
Remuneration: Fixed monthly payment.
This role focuses on providing efficient and professional customer support through live chat and email. You will be the first point of contact for customer inquiries, ensuring accurate information, smooth coordination, and timely resolution of basic issues. The position requires strong communication skills, attention to detail, and flexibility to work in rotating shifts.
RESPONSIBILITIES:
• Communicate with customers via live chat and email
• Provide clear information, guidance, and assistance throughout the service usage process
• Handle customer inquiries and support requests in a timely and professional manner
• Resolve basic issues at the first-level support stage
• Coordinate communication between customers and internal departments when required
• Prepare, manage, and maintain customer-related documentation
• Accurately update and manage customer information in internal systems
• Prepare daily work summaries and performance reports
• Perform other related tasks as assigned.
REQUIREMENTS:
• Native/fluent Thai , professional working proficiency in English (B2)
• Availability to work rotating shifts including morning, afternoon, and night shifts
• Fast and accurate typing skills with strong chat-based communication ability
• Responsible, punctual, and detail-oriented
• Previous experience in administrative roles or call center environments is an advantage.
OFFER:
• Stable full-time position with structured shift scheduling
• Two fixed days off per week
• Opportunity to develop customer service and coordination skills
• Supportive and professional working environment.
David Kennedy Recruitment Ltd delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
Established in October 2018, DKR is a virtual UK-based limited company, comprising of 150+ staff located across the globe, with fluency in 32 languages.
As a prominent figure in the multilingual recruitment sector, DKR specializes in BPO (including eCommerce, Telco, Digital Media, Automotive, Tourism, Banking, Electronics, and FMCG), Hospitality, SaaS, IT, Forex, Crypto, and iGaming industries.
