Job Description

Position: Admin Support

Number of hours: 20 hours/week
Schedule: Canada (EST) Time Zone (7AM - 12NN EST)

Tasks Required:

• Manage and coordinate scheduling of meetings, appointments, and deadlines
  
  

• Maintain accurate and organized documentation and digital files
  
  

• Support in process documentation, including writing SOPs, workflows, and internal guides
  
  

• Edit and format CVs, cover letters, and other preparation materials as requested
  
  

• Assist with drafting and proofreading internal or client-facing documents using fluent English writing skills
  
  

• Use MS365 tools (Outlook, Word, Excel, OneDrive) for daily administrative tasks
  
  

• Utilize Asana to track and update project progress, tasks, and deadlines
  
  

• Leverage ChatGPT or similar tools for content drafting, research, or document formatting
  
  

• Provide administrative support for ongoing projects or team initiatives
  
  

• Collaborate with team members to ensure smooth operations and timely delivery
  
  

• Perform other ad hoc administrative and documentation-related tasks as assigned
  
  

Requirements:

• Knowledge in cybersecurity is a plus
  
  

• Proven experience in administrative support or a similar role
  
  

• Fluent in English (reading and writing); must be able to create, edit, and format documents clearly and professionally
  
  

• Proficiency with Microsoft 365 (Outlook, Word, Excel) for communication, documentation, and task management
  
  

• Experience using Asana or other project management platforms
  
  

• Comfortable using AI tools like ChatGPT to support content creation, formatting, or process efficiency
  
  

• Highly organized, detail-oriented, and able to manage time effectively
  
  

• Ability to work independently and meet deadlines with minimal supervision
  
  

• Experience in process documentation, including writing SOPs and internal manuals
  
  

Skilled in preparing and editing professional documents, such as resumes and reports