Job Description

Admin Support (Receptionist, Mail, & File Management) (Non-Exempt for Reef Systems)

This front-line position provides professional public-facing representation, operates the primary or secondary reception areas, and manages daily inbound/outbound secure mail and logistics operations.

Core Responsibilities

Reception Operations: Staff the designated floor reception desk continuously during business hours. Professional greet, log, and badge high-level visitors, including foreign dignitaries, congressional staff, and corporate executives.
Mail & Courier Logistics: Receive, log, open, and inspect all incoming unclassified mail, checking for mandatory attachments. Distribute items according to the USTDA Correspondence Guidelines.
Inquiry Routing: Manage general agency email inboxes and primary phone lines daily, routing inquiries and electronic documents to the appropriate personnel or office.
Outbound Shipping: Process, pack, and coordinate outgoing regular mail and express commercial courier packages (FedEx/UPS/DHL), maintaining an accurate log of all transaction dates.
Supply & Inventory Control: Track, organize, and restock the eight copier workrooms and the central mailroom with papers, forms, and tools. Notify the administration office when inventory runs low or machinery requires repair.

Minimum Qualifications

Education: High School diploma required (higher education preferred).
Experience: 1–3 years of experience in a professional office environment as an administrative assistant, receptionist, or mailroom clerk.
Skills: Exceptional customer service and verbal communication skills; proficiency with standard office software (MS Office/Teams).
Clearance: U.S. Citizenship with the ability to obtain and maintain a SECRET security clearance.

Place of Performance

U.S. Trade and Development Agency Office at 1101 Wilson Boulevard, Suite 1100, Arlington, VA 22209.

About Reef Systems Corp

Founded in 2008, Reef Systems delivers professional and efficient solutions tailored for the federal government and commercial market sectors. Reef Systems is an Authorized CMMC Third-Party Assessment Organization (C3PAO) honored to assist Organizations Seeking Certification (OSCs) in their quest to continue supporting the federal government as members of the Defense Industrial Base (DIB). Our offerings include Cybersecurity training, CMMC, NIST Assessments, Cybersecurity consulting and remediation, ISO 27001 and ISO 9001 Audit Preparation services, among others.

Reef Systems also provides Human Performance Optimization, Technical and Administrative services and solutions to the DoD, VA, DHA and other agencies.

Industry

Consulting & Advisory

Company Size

51-200 employees

Headquarters

Cary, North Carolina

Year Founded

2008

Website

reef-sys.com

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