Job Description

Title: Admin Specialist I, II, or III (Orlando)

Company: Peoples Gas System

State and City: Florida - Orlando

Shift: 8 Hr. X 5 Days

Build the Future

Join a team that keeps essential operations running smoothly. As an Administrative Specialist III, you’ll play a critical role in supporting leaders, coordinating workflows, and ensuring compliance processes are executed accurately and efficiently.

This role is ideal for someone who enjoys problem-solving, data analysis, and working across teams to support key business functions in a fast-paced environment.

Advancement to each level is based on the business needs of the department. Advancement is not automatic, i.e., based solely on time in the job, but will be based on the employee’s performance, qualifications, and the technical needs of the department.

What You’ll Do

In this role, you’ll provide advanced administrative support, serve as a trusted resource for internal teams, and help manage key business processes.

Key responsibilities include:

• Serve as a primary administrative point of contact for internal teams and external stakeholders
• Handle non-routine inquiries and problem resolution with sound judgment
• Draft, edit, and manage business correspondence, reports, and presentations
• Coordinate workflows and activities across departments to ensure smooth operations
• Maintain and organize confidential records, files, and documentation systems
• Support budget tracking, forecasting, and variance analysis
• Compile and analyze data to support reports, presentations, and operational decisions
• Track and manage compliance activities, inspections, and regulatory requirements
• Assist with training new team members and provide guidance to junior staff
• Support special projects and provide backup support for operational functions as needed

What Success Looks Like

• You proactively manage priorities and keep multiple workflows moving efficiently
• Leaders trust you to deliver accurate, timely, and organized support
• You identify opportunities to improve processes and streamline administrative tasks
• Data and reports you produce are clear, accurate, and actionable
• Compliance activities are completed on time and properly documented
• You collaborate effectively across teams and support a positive work environment

What We’re Looking For

We’re looking for a detail-oriented professional who thrives in a fast-paced environment and enjoys balancing multiple responsibilities while maintaining a high level of accuracy and professionalism.

Required Qualifications for Admin I

• High School Diploma or GED.
• Business Administration or Secretarial courses beyond high school.
• Minimum of 2 years of administrative experience in a utility environment.
• Ability to manage and prioritize multiple assignments.
• Possess good organizational skills and be able to maintain effectiveness in a fast paced environment.

Required Qualifications for Admin II

• High School Diploma or GED.
• Minimum of 2 years of administrative and/or customer service experience related to the duties and responsibilities of this position.
• Must be able to perform the duties and responsibilities of an Administrative Assistant (Level 1).
• Strong interpersonal, customer service and communication skills.
• Excellent knowledge of electronic mail functions, including sending and receiving messages, attaching documents and appending carbon copies.
• Ability to operate a variety of basic and complex office equipment.
• Ability to use a computer to input data, access information and/or create materials and documents using various software applications including MS Windows applications.
• Ability to review and edit written materials for proper content, format, grammar, punctuation, and sentence structure.
• Ability to listen and take accurate notes based on verbal information.
• Ability to manage and prioritize multiple assignments.
• Ability to remain professional and work well with internal and external customers at all times.

Required Qualifications for Admin III

• High School Diploma or GED
• 4+ years of administrative support experience (or 2+ years in a progressive internal administrative role)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Experience using email systems and digital communication tools
• Strong ability to analyze data, create reports, and support presentations
• Proven ability to manage confidential information with discretion
• Experience working in a fast-paced, multi-tasking environment
• Strong written and verbal communication skills
• Ability to prioritize work, solve problems, and operate independently

Preferred Qualifications

• Associate’s Degree from an accredited college
• Experience in a utility, energy, or regulated industry environment
• Familiarity with systems such as CIS/CRM, GIS, or operational software tools
• Knowledge of budgeting processes and administrative procedures

Skills That Will Help You Stand Out

• Advanced data analysis and reporting skills
• Strong organizational and records management abilities
• Excellent customer service and stakeholder communication skills
• Ability to interpret policies and make sound decisions independently
• Experience supporting compliance tracking or regulatory processes
• Strong attention to detail and accuracy
• Ability to collaborate effectively across all levels of the organization

What to Expect

• Primarily office-based work with occasional field or operational exposure
• Opportunities to contribute to projects, process improvements, and cross-functional initiatives
• A role that combines administration, analytics, and operational support
• Participation in business continuity and emergency response efforts when needed
• Pre-employment screening including background check and drug screening

Why Join Peoples Gas?

You’ll have the opportunity to lead meaningful change, elevate the employee experience, and build a workforce ready for the future all while working with a collaborative leadership team committed to excellence.

The successful applicant will be required to take a pre-employment drug screening, as well as a background check (including education, employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening. A physical may be conducted if required for the role.

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