Admin Services Coordinator - Care Coordination Division - 100% - (26006087)
The University of Iowa Health Care, Care Coordination Division is seeking an Admin Services Coordinator to contribute to the success of the Care Coordination Division (CCD) by collaboratively providing support as an extension of the patient’s care team. This position reports directly to the Administrative Services Specialist. This position will adhere to the standards regarding attendance, documentation, continuous quality improvement, statistics, policies and procedures, and the Code of Ethics. Position ResponsibilitiesCoordinate with vendors (ex: Cab, Bus, Ambulance, etc.) to arrange various modes of transportation and/or lodging for patients at request of Social Workers/Nurses.Triage divisional ACD patient line.Manage CCD general email box, including triaging incoming fax.Miscellaneous office duties (I.e., mail prep, facilities request).Manage and prepare patient gift funding requests per policy.Keep up-to-date records of funding which may include patient, payor, or vendor information.Primary departmental purchasing agent.Assist with data collection, entry, and documentation as assigned.Maintain communication tools (e.g., SharePoint Site).Assist with training as needed.Other financial or office responsibilities as delegated by CCD leadership.Triage transportation and/or lodging needs via Epic tool.Effectively communicates with patient’s care team reservation details.Troubleshoot transportation or lodging issues that may arise.Effectively communication with CCD team processes or procedures.Represents the integrity of UI Health Care and CCD when collaborating with external vendors.Maintains appropriate relationship with external vendors.Assists in the implementation of new processes at the direction of supervisor / leadership.Maintain use of UI Health Care resources to meet services in a prudent manner.Maintains up-to-date learning regarding new equipment, software (e.g., EPIC, Microsoft Suites) as necessary to adequately perform job duties.Completes other projects or tasks as assigned by leadership.Serve as backup in main office duties as needed. Percent of Time: 100%Schedule: 40 hours a week between 8:00 AM and 6:30 PM, Monday through SundayPay Grade: Professional and Scientific Job Classifications by Pay Level | University Human Resources - The University of Iowa (uiowa.edu)Benefits Highlights:Regular salaried position located in Iowa City, IowaFringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plansFor more information about Why Iowa?, click here
Required QualificationsA Bachelor’s Degree, or an equivalent combination of education and experienceMinimum of 1 year administrative support experience Excellent written, verbal, and interpersonal communications skillsDemonstrates working ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation Demonstrates high attention to detail and problem-solving skillsProficiency in computer software applications and Microsoft Office Suite (i.e., Excel, Word, Calendar, PowerPoint)Desired QualificationsPrevious experience working in EPICProfessional demeanor and attitudeCapable of multitasking with a strong commitment to time managementWell-organized and detail-orientedExcellent written and verbal communication Relationship-building skills Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
: Iowa City
: Administrative/Professional
: Healthcare
: Regular
Full-time
: Nov 5, 2026, 7:45:42 PM
WE CARE Core Values
Welcoming: We strive for an environment where every voice is heard, emphasize, regular communication, and seek transparency wherever possible.
Excellence: We strive to achieve excellence in all that we do.
Collaboration: We believe teamwork is the best way to work.
Accountability: We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions.
Respect: We honor diversity and recognize the worth and dignity of every person.
Equity: We dedicate ourselves to equity and fairness.
Mission
Changing Medicine. Changing Lives.®
University of Iowa Health Care is changing medicine through:
• Pioneering discovery
• Innovative interprofessional education
• Delivery of superb clinical care
• An extraordinary patient experience in a multi-disciplinary, collaborative, team-based environment
University of Iowa Health Care is changing lives by:
• Preventing and curing disease
• Improving health and well-being
Vision
World Class People: Building on our greatest strength.
World Class Medicine: Creating a new standard of excellence in integrated patient care, research, and education.
For Iowa and the World: Making a difference in quality of life and health for generations.
Recognitions/ Awards
In its 2020 rankings of “Best Employer for Diversity," Forbes ranked UI Health Care No. 47 overall among large employers nationwide and No. 10 in its Healthcare & Social category.
