Job Description

Job Purpose

The Administrative Specialist at Shredfast, Inc. plays a key role in ensuring smooth daily operations of the front office while also providing support to the sales department. This position is responsible for reception duties, managing administrative tasks, assisting with sales-related responsibilities, and ensuring customers and visitors receive a professional and welcoming experience. The role requires excellent organizational and communication skills, a professional demeanor, and the ability to multitask across administrative and sales functions.

Pay & Schedule

• Pay Range: $18.50 – 20.00/hr DOE
• Status: Full-time
• Shift Schedule: Monday to Friday / 7:00am – 3:30pm

Benifits

• Medical, Dental & Vision Coverage after 60 days
• Premera Blue Cross Blue Shield medical coverage including a Health Savings Account (HSA) option
• 401(k) Retirement Plan (including company matching) after 12 months
• Voluntary Benefits: Accident Insurance, Critical Illness & Cancer Insurance, Hospital Insurance, Short Term Disability, Term & Whole Life Insurance
• Family Medical Leave, Paid Time Off, Direct Deposit
• Annual Recognition & Company Achievement Awards, Staff Lunches, Company Sporting

Duties

• Serve as the first point of contact for visitors, vendors, customers, and incoming calls
• Greet and direct guests professionally while maintaining a positive and welcoming front office environment
• Provide administrative support to sales staff including assisting with proposals, quotes, and presentations
• Assist in updating and maintaining customer information in the company CRM system
• Help manage scheduling of sales appointments, meetings, and follow-ups
• Process and distribute mail, shipments, and general correspondence
• Maintain office supplies, filing systems, and ensure front office equipment (phones, printers, etc.) are functional
• Assist with marketing-related tasks such as preparing mailers, updating website product listings, or supporting event/trade show coordination as needed
• Work closely with sales staff to track leads, organize documentation, and provide clerical support for client communication
• Perform general administrative functions and assist other departments as assigned

Additional Information

All applicants must be able to pass a pre-employment background check.

Requirements

• High school diploma required; associate degree or related office experience preferred
• 2+ years of administrative or receptionist experience; experience supporting sales staff is a plus
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Strong written and verbal communication skills
• Must be detail-oriented, organized, and able to prioritize multiple tasks
• Professional appearance and demeanor
• Ability to work independently and collaboratively across departments
• Dependable transportation required

Advantages

• Familiar with marketing software like Canva and Constant Contact

Other

· Must work well with others and maintain a customer-first approach

· Ability to handle confidential and time-sensitive information with discretion

· Occasional travel or attendance at company events/trade shows may be required

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Veteran Friendly Employer: Shredfast & ShredSupply value the leadership, teamwork, and integrity veterans bring to our workplace and encourage veterans to apply.