selectability

Admin Officer - Aged Care

selectability  •  Townsville, AU (Onsite)  •  23 days ago
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Job Description

About the role

selectability is seeking a dedicated and organised administration officer to join our growing aged care team. As an administration officer, you will support high-quality aged care services in regional and remote areas. This role involves a variety of administrative tasks to ensure smooth operations and excellent service delivery as well as supporting the team in delivering exceptional care to our older persons.

Key responsibilities include, but are not limited to:

  • receiving and responding to a high volume of phone calls
  • assisting the General Manager Aged Care and supporting our service delivery staff
  • general administrative duties
  • organise FIFO travel arrangement for staff
  • raising of purchase orders
  • data collation and data entry
  • assisting facility staff with general program support

About you

To be considered for this rewarding role you will have great interpersonal skills and the ability to take direction and work as part of a team.

To be successful you must:

  • excellent verbal and written communication skills with the ability to communicate confidently and professionally with all levels of staff and recipients
  • exceptional time management skills and attention to detail
  • ability to multitask and work in a fast-paced environment
  • problem solve and troubleshoot issues as they arise
  • sensitive and adaptable to recipient's different personalities, cultural backgrounds and personal circumstances
  • and most importantly a positive attitude!

Role Requirements

  • demonstrated experience in an administrative role
  • qualifications or experience working within administration, disability, aged care, mental health and/or the NDIS (desirable)
  • a Positive Notice Working with Children (blue card) (or the ability to obtain)
  • a current NDIS Worker Screening Clearance (or the ability or obtain prior)
  • NDIS Worker Orientation Module "Quality, Safety & You" completion certificate (or the ability or obtain)

About the offer

This is a full-time position based in Townsville.

We offer a range of benefits including:

  • hourly rate of $34.58 to $37.73 + super
  • up to $15,900 FBT salary packaging benefits
  • access to fitness passport
  • flexible working arrangements
  • career pathways and opportunities for development
  • employee assistance program offering confidential counselling support for employees

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role.

If you would like more information please contact selectability's HR officer Josh Cannon on 0499 605 169 or by email HRCorporate@selectability.com.au

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf and Cape York Peninsula.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more, please visit our website.

selectability

About selectability

selectability is a not-for-profit charity dedicated to improving mental wellbeing and preventing suicide across regional Queensland.

We believe everyone deserves access to high-quality supports locally and at every stage of life. Over the past year, we’ve strengthened our commitment to delivering child and family care, along with aged care services, so that more Queenslanders in regional, rural and remote communities have access to the support they need.

Operating across a diverse geographic footprint, our head office is based in Townsville. Our aged care services span the Lower Gulf communities of Normanton, Mornington Island, and Doomadgee, and selectabiity has recently expanded this program to Aurukun.

Since 2021, we’ve provided child and family care services, and in that time have expanded and matured our program to ensure more children and young people have access to the residential care they need.

Today, we support 18 diverse communities—extending north to Aurukun, south to Rockhampton, and west to Mount Isa.

We’re proud to be one of the region’s leading providers of NDIS psychosocial supports—and by partnering with state and federal governments, we deliver wellbeing programs that ensure people who aren’t receiving the NDIS can still access the vital services they need.

selectability's workforce of almost 1000 passionate, skilled and dedicated individuals is central to our high-quality, person-centred service delivery. Our team delivers care with empathy and professionalism, supporting our recipients to build confidence, indepedence and a strong sense of beloning.

Whether it's supporting individuals through the NDIS or a funded wellbeing program, guiding the development of children and young people, or delivering aged care services with dignity and respect, our employees make a difference every day.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Townsville City, AU
Year Founded
2017
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