The First Group

Admin Coordinator - Travel & Quality Assurance

The First Group  •  Dubai, AE (Onsite)  •  9 days ago
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Job Description

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Key Responsibilities

  • Client Engagement & Qualification

    • Contact and confirm every client booked for the travel stage.
    • Assess and identify potential investors by understanding their financial profile, occupation, existing investments, and overall suitability.
    • Ensure the client meets the financial requirements for the investment trip, including the reservation fee and initial payment plan.
    • Determine the client’s investment aspirations and reasoning.
    • Verify that the client is the sole decision-maker or ensure that all relevant parties attend the investment trip.
    • Encourage clients to travel at the earliest possible date post-purchase.
  • Investment Trip Preparation

    • Clarify client expectations for the TFG investment trip.
    • Ensure the client understands the two-day Investment Visit itinerary and its purpose.
    • Promote urgency by highlighting available discounts and limited product availability.
    • Communicate and promote ongoing TFG investment promotions.
  • Internal Coordination & Payment Processing

    • Collaborate with internal teams, including Travel, Tele-Sales, and Property Consultants, to streamline the client experience.
    • Address and resolve any pending payments related to travel (tickets, visas, etc.).
    • Ensure all necessary documents are collected and payment receipts match the package price.

Desired Skill & Expertise

Skills Required:

  • Prior experience in outbound sales calls or telesales is highly desirable.
  • Strong communication and persuasion skills.
  • Ability to assess client financial profiles and investment potential.
  • Excellent organizational and time-management abilities.
  • Target-driven mindset with the ability to work under pressure.
  • Customer-focused approach with problem-solving capabilities
  • UAE National with Family Book.
The First Group

About The First Group

Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking property ownership opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com

Industry
Real Estate & Property
Company Size
1,001-5,000 employees
Headquarters
Dubai, AE
Year Founded
2005
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