The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.
You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.
Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.
Greet and receive customers at the car reception area.
Schedule service appointments and accurately document vehicle issues.
Coordinate between customers and technicians to communicate service updates.
Maintain daily reports and administrative records.
Ensure smooth office operations related to after-sales and service department tasks.
Uphold service quality standards in alignment with Volkswagen procedures.
Support the Service and After Sales Manager in daily activities.
Excellent communication skills, both written and verbal, for effective collaboration with teams.
Customer service-oriented mindset, with a focus on supporting field operations and client satisfaction.
Proficient in English
General knowledge about the automotive sector is preferred.
Experience in administrative or service-related roles is a plus.
Working Days & Hours: Saturday to Thursday, 8:30 AM – 4:30 PM.
Location: Tajoura (البيفي).
Additional Benefits: Performance-based Incentives, Bi-annual bonuses.
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Established under the Altmakeen consulting firm, Ejad is a leading platform known for bridging the gap between businesses and talented individuals. We ensure hassle-free recruiting processes with excellence throughout the implementation phase.
Today, highly skilled candidates also miss out on jobs because they cannot effectively present all their values through a well-formulated resume. Sometimes, even the most compelling CVs can’t necessarily get the right job. Why? Because they’re unable to represent the candidate fully.
Similarly, many businesses struggle to find the right talent due to improper ways of attracting high-worth candidates and lacking the ability to evaluate potential ones beyond the words on their CVs. At Ejad, we take care of everything so candidates and companies can be seamlessly matched through our tailored approach.
