Job Description

Location:

1329 4th Avenue, Seattle Washington

Administrative Assistant III – Retail Banking (Seattle Market)

Job Description Summary

Under general supervision, performs advanced administrative assignments requiring a strong understanding of departmental operations, business practices, and organizational priorities. Provides proactive administrative support to the Seattle Market Retail Leader and Area Retail Leaders, serving as a trusted partner in managing schedules, communications, business initiatives, and day-to-day operations. Responsible for handling a high volume of competing priorities in a fast-paced environment while exercising sound judgment, maintaining confidentiality, and ensuring leaders are supported in achieving market objectives.

Essential Job Functions

• Provides proactive administrative support to retail market leadership, including calendar management, correspondence, travel arrangements, expense reporting, and meeting coordination.
• Manages competing priorities and proactively identifies opportunities to improve leader effectiveness and operational efficiency.
• Coordinates meetings, conference calls, leadership events, and market activities, including agenda development, meeting materials, logistics, and follow-up.
• Reviews, prioritizes, and responds to incoming communications, requests, and business matters, exercising appropriate discretion and judgment.
• Prepares reports, presentations, business updates, and other materials in support of leadership and strategic initiatives.
• Supports recruiting and human capital activities, including interview scheduling, onboarding coordination, requisition administration, and time and attendance processes.
• Processes invoices and manages vendor, contractor, and consultant payments accurately and timely.
• Coordinates communications and deliverables across business partners, support groups, and retail leadership teams.
• Researches, summarizes, and resolves routine and moderately complex matters with limited direction.
• Leads or supports special projects, market initiatives, and process improvement efforts to drive greater efficiency and effectiveness.
• Maintains confidentiality of sensitive employee, client, and business information.

Required Qualifications

• High School Diploma, GED, or equivalent experience.
• Minimum five years of administrative, executive assistant, or related business support experience.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Strong organizational, problem-solving, and client service skills.
• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
• Excellent verbal and written communication skills.
• Strong attention to detail, accuracy, and follow-through.
• Ability to work independently, exercise sound judgment, and make informed decisions.
• Proven ability to build effective working relationships across all levels of the organization.
• Ability to maintain strict confidentiality and handle sensitive information with discretion.

Preferred Qualifications

• Bachelor's degree.
• Financial Services or Retail Banking experience.
• Experience supporting senior leaders in a complex, matrixed organization.
• Experience preparing executive-level presentations, reports, and communications.
• Demonstrated ability to identify and implement process improvements.
• Ability to work independently on both routine and complex assignments.

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $20.67 - $31.25 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 10/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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