Job Description

Assists the Food and Beverage department with administrative tasks and with capturing and analyzing data that assists management with controlling operating and labor costs.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.

Essential Job Functions

• Prepares memorandums, files, and screens calls.
• Directs preparation of records such as agenda, notices, and minutes for meetings.
• Acts as custodian of departmental documents and records.
• Prepares confidential correspondence, reports, and other complex documents.
• Creates and maintains database and spreadsheet files related to operating costs.
• Provides reports and analysis on data.
• Ensures customer concerns and complaints are administered through the appropriate processes and personally handles those assigned by the vice president or his/her designee.
• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• High school diploma or general education degree (GED).
• One or more years related experience or equivalent combination of education and experience.
• Knowledge of accounting, spreadsheet and word processing software.
• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

• Regularly required to use hands to finger, handle, or feel and reach with hands and arms; talk, see and hear.
• Frequently required to stand or walk.
• Must occasionally lift and/or move up to 25 pounds.
• Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions