Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

This position supports the VP of Contracting & Payer Relations and team. Position is primarily Monday – Friday, Days, with flexibility in scheduling required.

This position contributes to the overall success of the organization by providing multi-dimensional, complex administrative support in a manner which requires self-direction, creativity, and independent and discretionary judgment.

JOB RESPONSIBILITIES

Key Areas of Responsibility

1. Schedules meetings and manages the calendars of multiple senior leaders. 40%
2. Creates, prepares and distributes meeting materials to attendees, including: reports, agendas, PowerPoint presentations, meeting minutes. 25%
3. Coordinates and secures travel arrangements including conference registration, flights, hotel and transportation for VP of Contracting and team, as needed.5%
4. Drafts and submits mileage and business expense forms on behalf of VP of Contracting and team.5%
5. Assists with the onboarding of new team members under the direction of the VP of Contracting. Including, but not limited to, ordering of IT equipment, completion of network access forms, inclusion of employee in relevant meeting series and coordination of meet and greets with key staff members. 5%
6. Maintains office supply inventory and ordering. 5%
7. Welcomes visitors and meeting attendees to suite, showing to appropriate offices and conference rooms. Accepting and distributing all mail correspondence. 5%
8. Initiate proactive and independent research, action and communications with regard to activities of the manager. 5%
9. Participate in activities and completion of documents dealing with sensitive and confidential issues and information including Human Resources, Payroll, Timecards, or other issues impacting the organization. 5%

WORKING RELATIONSHIPS

Job Title of Individual(s) Reports To: VP of Contracting & Payer Relations

# Workers Responsible For # Direct Reports 0 # In-Direct Reports 0

Nature of Supervision:

Directly reports to VP of Contracting & Payer Relations

Internal:

Interacts with all pertinent HHC employees and departments in order to complete job duties, including but not limited to:

Human Resources

Payroll

Treasury

Information Technologies

Real Estate

Accounts Payable

External:

Interacts with various external vendors and meeting attendees, including but not limited to:

Payers

Health systems

Promotional Product Vendors

Consulting Vendors

IT Vendor

REQUIREMENTS AND SPECIFICATIONS

Minimum Requirements

Education:

High School Diploma or equivalent

Experience

Two years of previous administrative experience.

Licensure, Certification, Registration

Language Skills

N/A

Preferred Requirements

Education

Associate’s Degree

Experience

Three years previous administrative experience with at least one year supporting a senior leader.

Licensure, Certification, Registration

N/A

Language Skills

N/A

• Knowledge, Skills and Ability Requirements:
• Computer Proficiency
• Microsoft Office to include Outlook, Word, Excel, PowerPoint
• Ability to multi-task and prioritize contending tasks
• Attention to detail
• Excellent written and verbal communication skills and ability to ensure high degree of confidentiality with strong problem-solving skills required
• Highly organized
• Ability to work well in a team structure
• Customer service orientated
• Excellent interpersonal skills
• Healthcare experience preferred

Core Competencies & Unit Focus Areas

Core Competencies Unit Focus Areas

H3W Leadership Behaviors-Will need to exhibit commitment to continuous improvement.

Unit/Function Expertise-Will require technical capabilities to support provider data management

Business Acumen-Will need to be detailed oriented with the ability to problem solve

Communication-Will need to effectively communicate with various levels of the organization

Critical Thinking and Evaluation-Will need to evaluate multiple data points to identify missing information

Execution and Results Orientation-Will need to overcome barriers to support the creation of effective workflows and processes

Organizational Effectiveness-Will need to effectively work across the organization to streamline data and solve for discrepancies

Relationship Management-Will need to influence internal and external stakeholders to engage in order to be successful

We take great care of careers

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment