Job Description

Department:

Governmental Affairs

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

The Admin Assistant WDC supports the Government Affairs Department by providing legendary Customer Service and administrative support to Department Teams and Leaders, up to and including the Director level.They’llmanage overall department administrative functions and support lower‑complexity projects while working closely with the federal legislative and federal regulatory Teams based in Washington, DC.They’llassistwith activities that support the Company’s advocacy efforts, including legislative and regulatory research, drafting policy papers, covering congressional hearings and industry events, filing lobbying reports, and coordinating event‑relatedlogisticsand payments. The Admin Assistant WDC brings strong organizational, communication, and customer‑focused skills to support effective engagement with governmental bodies and ensure smooth day‑to‑day department operations.

Additional Details:

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be requiredto work from our Dallas, TX headquarters facility during business hours.   

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Work under general supervision and may be assigned general projects
• Manage small scale department projects and cultural activities
• Support large event planning for the Department
• Review department and company news closely and understand them in relationship to their organization
• Write clear and concise responses to incoming email inquiries. Prepare communication on behalf of the Leader when directed
• Edit and review all written correspondence
• Submit expense reports and process payroll, as needed
• Prioritize calendars and schedule travel arrangements under direction of Leader(s)
• Organize and maintain all files, records, and other information
• Assist in compiling reports
• Serve as backup to Sr. Administrative Assistant(s)
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Skilled in a high level of customer service delivery
• Skilled in office management & department procedures
• Ability to proactively seek creative ways to perform tasks in a timely and efficient manner
• Ability to meet confidentiality expectations regarding confidential, proprietary and sensitive Company information
• Ability to communicate professionally with Leaders and all internal & external Customers
• Ability to set priorities, multitask, and work with a sense of urgency
• Ability to use MS Applications: Outlook, Word, Excel, and PowerPoint
• Ability to adapt to new technology applications and acquire new technical skills
• Knowledge of the mission, purpose, and vision of Southwest Airlines and their department Understands the different functions of the department

Education

• Required: High School Diploma or GED

Experience

• Required: Intermediate level experience, fully functioning broad knowledge in Administrative Support or Customer Service related fields
• Preferred: Capitol Hill or political campaign experience ​
• Preferred: Experience drafting memos, reports, and briefing materials
• Preferred: State and or local government experience

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from limited space work station/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to lift and/or pull medium weight loads (approx. 25-50 lbs) on occasion

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Ability to work in an on-call environment and flexible work schedule to support the needs of the business as needed

Pay & Benefits:

Competitive market salary from $52,300 per year to $58,100 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:   

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) 
Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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