Job Description

Position: Admin Assistant

Number of hours: 20 hours/week
Schedule: AEST Melbourne Time

Tasks required:

• Manage and organize calendars, appointments, and meetings.

• Design and develop the portal framework, ensuring an intuitive and user-friendly interface.

• Create and design individual widgets tailored to the portal's functionality.

• Develop and organize the layout of widgets for the home page, optimizing for both aesthetics and user experience.

• Implement and integrate hyperlinks and back-end functionality, ensuring seamless navigation and user interaction.

• Insert and position key logos to maintain brand consistency throughout the platform.

• Design the application icon to align with brand identity and visual appeal.

• Design and develop the app launch screen to create a polished and engaging first impression for users.

• Handle email correspondence and ensure timely responses.

• Prepare and edit reports, presentations, and documents.

• Assist with data entry, record keeping, and database management.

• Coordinate travel arrangements and itineraries as needed.

• Provide customer service support by responding to inquiries and resolving issues.

• Collaborate with team members to streamline administrative processes.

• Assist in crafting clear and concise communications, including emails, announcements and reports

• Perform other duties as needed

Requirements

• Minimum of 2 years of experience working with FranConnect (non-negotiable).

• Proven experience as a Virtual Assistant or in a relevant administrative role.

• Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Trello, etc.)

• Experience with word-processing software and spreadsheets (e.g. MS Office, Google wSuite)

• Familiarity with project management tools (e.g., Trello, Asana).

• Experience in managing social media accounts or marketing support.

• Strong verbal and written communication skills.

• Excellent time management and organizational abilities.

• Ability to work independently with minimal supervision.

• Clear and concise communicator with effective English verbal and written communication skills

• Experience with basic social media management

• Strong analytical, and problem-solving skills

• Highly organized and detail-oriented; able to efficiently prioritize multiple tasks

Additional Information:

• Flexibility in work hours may be required depending on the team's needs.