Job Description

Are you fuelled by a passion for the outdoors? Is there something indescribable that draws you to the mountains? Let’s chat. Joining our crew is more than just working at a ski field - it’s a lifestyle, seasonal work is a rollercoaster but it’s one that creates lasting memories that you’ll talk about for a lifetime.
Our NZSki community has been growing since 1947 and continues to offer the best experience for our crew, locals, and guests alike. Everyone at Coronet Peak, The Remarkables and Mt Hutt cares for the mountains and shares a passion for snowsports and the surrounding regions. Our success is due to our awesome customer service, first-class facilities, majestic scenery, and wild terrain.

To join our exceptional administration & events team, you will need incredible communication skills, and be remarkably organized. You will need the ability to juggle priorities with a smile while being passionate about good customer service.

As part of this role, you will be required to manage all aspects of the front desk; including providing accurate information to guests, updating our snow reports and assisting with the mountain events! YES, you are the hub of the mountain and this really is a varied role!

If you are an experienced office administrator or event coordinator who wants to join our close-knit team for the upcoming season, then we would be delighted to hear from you!

About the role

• Welcome guests and staff and answer a wide range of questions and queries

• Use ski area communication tools to share information about current ski area conditions

• Processing lift tickets for VIP's and media personnel

• Reuniting lost children with their parents

• Provide administration support to management and other departments

• Maintaining ski area records, including invoicing, health and safety and training records

• Coordinating the issue and return of all staff uniforms

• Mountain emergencies support

• Producing innovative and informative staff newsletters

• Assisting with on all mountain event planning and delivery

• Assisting with staff events and wellbeing initiatives

• oversee our staff reward and recognition programme

About You

• Passionate about joining the snowsports industry and learning about ski field operations

• Ability to prioritize and multitask daily

• A strong administrative background including excellent keyboard skills, a professional phone manner and exceptional organisational ability

• Ability to remain calm and patient under pressure

• Experienced in the use of Microsoft Office (Excel, Outlook, Word and PowerPoint)

• Proven experience in working autonomously along with sound decision-making skills

• The ability to engage and build rapport with guests, staff and event stakeholders quickly

• Strong teamwork skills and experience in frontline customer service

• Willing to assist in other departments and take on additional duties as required

Further Information

• An understanding that employment is subject to the vagaries of the weather and the hours of work cannot be guaranteed.

As Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we’ve pledged to continue to provide a working environment that embraces and values diversity and inclusion.