Job Description

Position: Administrative Assistant – Specialist Services

Job Location: Hirwaun, CF44 9PS

Employment Type: Full-time 40 hours per week - FIXED TERM CONTRACT COVERING MATERNITY LEAVE; UP TO 12 MONTHS

Base Salary: £13.65 per hour

Essentials: We are seeking an Admin Assistant to join our team at our Specialist Service in Hirwaun. This role is vital in supporting our operations and ensuring the smooth running of our administrative functions. Based in service, you will provide administrative support to contribute to our mission of delivering high-quality care services. Please note: this is a fixed term contract to cover maternity leave; up to 12 months contact.

As our admin assistant, you will work closely with the Registered Manager and play a vital role in ensuring the smooth and efficient running of the service. Your support will help our team continue to provide high-quality care in a safe and welcoming environment.

Benefits

• Early access to a proportion of monthly earnings
• Refer a Friend bonus scheme- receive up to £500
• Free DBS check
• Access to Simply Health Benefit after successful completion of probation (6 months).
• 30 days' holiday including bank holidays
• Occupational pension Scheme
• Free MOT

Full job description

We are seeking a highly organised individual to support the smooth running of our office at our service in Hirwaun. As our Admin Assistant, you will work closely with the Registered Manager and wider team to play a vital role in ensuring the smooth and efficient running of the service. Your support will help our team continue to provide high-quality care in a safe and welcoming environment.

Role and Responsibilities

• Maintain accurate financial and compliance records (e.g. PWS monies, DBS checks, health assessments).
• Manage staff systems including alarms, mobile phones, and communication protocols. Handle calls, emails, and correspondence professionally and promptly.
• Coordinate meetings, appraisals, events, and staff inductions.
• Monitor office supplies and manage purchases within budget.
• Take meeting notes and share action points.
• Welcome visitors and arrange hospitality.
• Organise Return to Work meetings and track staff actions.
• Support onboarding and liaise with senior staff.
• Manage incoming/outgoing mail and improve internal communication.

Experience

The ideal candidate will have strong communication skills and a professional, approachable manner. They will be self-motivated, enthusiastic, and committed to maintaining high standards in their work. Proficiency in relevant IT systems and software is essential, along with a high level of integrity and attention to detail. The ability to prioritise tasks effectively and work collaboratively within a team is key to success in this role.

M&D Care are an established family-oriented business, which is run by a passionate team of professionals who deliver specialist, complex and bespoke care services throughout Southwest Wales for people with Learning Disability, Physical Disability and Mental Health needs. We believe that everyone should be given the opportunity to succeed and to achieve their goals and aspirations in life however big or small these may be.

INDMP