Job Description

Job Title: Administrative Assistant

Type: 6 Month Fixed-Term Contract

Location: Blaina, Blaenau Gwent

Salary: £25,947.47 per annum FTE (with an increase following November in line with the Real Living Wage)

Hours: 37 hours per week, Monday to Friday. Typical working hours are between 8:00am and 4:00pm or 9:00am and 5:00pm, with flexi-time available.

BRC are working closely with a housing association in Blaenau Gwent who are looking for an Administrative Assistant to join their Health, Safety & Compliance Team on a 6-month fixed-term contract.

This role involves providing administrative support to the Health, Safety & Compliance Team, maintaining accurate records and compliance systems, and liaising with residents, customers, contractors and internal teams to ensure information is recorded correctly and actions are completed within required timescales.

Duties:

• Provide general administrative support, including filing, data entry and maintaining accurate electronic records.
• Update and maintain compliance systems, ensuring information is accurate and up to date.
• Record customer requests, costing information, outputs and compliance data across relevant IT systems.
• Liaise with customers, residents, contractors and internal teams to ensure actions are completed in a timely manner.
• Support health and safety compliance across areas including asbestos, gas, electrical safety, lifts and fire safety.
• Raise and manage purchase orders, assist with invoice processing and maintain appropriate records.
• Arrange appointments with residents and assist with issuing certificates following inspections.
• Monitor outstanding actions, ensure supporting evidence is recorded and escalate any issues where necessary.
• Respond to general enquiries and provide information and assistance to tenants.
• Support the development of effective compliance systems and processes, contributing to the delivery of a high-quality service.

Requirements:

• Educated to Level 2 of the National Qualifications Framework or equivalent.
• Experience working in a similar administrative role, ideally providing technical administrative support in an office environment.
• Experience using Microsoft Office, including Word and Excel.
• Excellent written and verbal communication skills.
• Strong organisational skills with excellent attention to detail and the ability to prioritise workloads and meet deadlines.
• Accurate keyboard and data entry skills.
• A customer-focused approach, with the ability to build positive working relationships.
• A proactive, enthusiastic and solution-focused attitude.
• A commitment to personal development and working collaboratively as part of a team.
• A Level 2 Health & Safety qualification and Welsh language skills would be desirable.

Benefits:

• Hybrid working opportunities.
• Flexi-time.
• 33 days' annual leave, including bank holidays.
• Defined contribution pension scheme.
• Occupational sick pay.
• Free on-site parking.
• Training and development opportunities.
• Cycle to Work scheme.
• Access to HOP (Home of Perks), offering shopping discounts and cashback.
• Free, confidential 24/7 Employee Assistance Programme, including access to counselling.

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.