Job Description

Relief Addiction and Mental Health Worker, My Sisters’ Place
Direct Service - (OPSEU)
Relief, Casual
This position is being posted for an extension of the current relief pool.
London, Ontario (London Zone)
- Application Deadline: April 15, 2026 -

The My Sisters’ Place drop-in program fosters a vibrant community of women who are experiencing, or at risk of homelessness, promoting a welcoming and non-judgmental culture and providing a reprieve from the stigma women so often feel in other community settings. Our team supports women with anything they might need - from a hot meal to tampons, from access to showers and laundry facilities to harm reduction kits and from on-site mental health and addictions groups to connections with broader community supports.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ( $30.01 per hour for Level 1 – Direct Service, Regulated):
  1. Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  2. Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated); for internal applicants, grid level placement will occur as per the Collective Agreement
  3. Premiums of $2.00 will be applied for eligible Evening/Night and Weekend Shifts
• When you'll work - Relief shifts include days, afternoons, evenings, nights and weekends.
• Your pension plan –Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL BE MAKING A DIFFERENCE:

Support Services:

• Provide a welcoming, safe, and trusting environment
• Engage with women who experience barriers to access and develop relationships of trust
• Provide triage, initial screening and assessment, information and referrals
• Provide mental health, trauma, addictions and harm reduction supports
• Provide safety planning to reduce risk and harm
• Provide crisis intervention, conflict resolution and negotiation skills as necessary
• Assist women to link and liaise with all programs and resources within MSP
• Employ a community development and strengths-based approach
• Foster growth of capacities and community leadership amongst the women
• Connect and liaise with appropriate community partners and resources
• Protect and promote the welfare, dignity, and individual rights of women at all times
• Provide basic needs, as required, following My Sisters’ Place procedures
• Ensure accurate and timely documentation and statistical gathering as required

Housing Support Services:

• Support clients to secure housing of their choice
• Champion each client’s individual capacity for independent community living
• Advocate, refer and connect clients with appropriate housing services, supports, and resources (formal and informal) based on their needs
• Support landlords as necessary in conjunction with the participant, provision of landlord mediation where appropriate
• Motivate and support client to work towards achievement of their needs/goals

Community Relations:

• Develop and maintain positive linkages and clear, timely communications between the women, all organization programs and staff, and with the broader community
• Liaise with partner agencies to develop continuous improvement in quality of service to women
• Participate as part of a dynamic team of support and advocacy providers
• Engage with donors, supporters and the public in a professional manner
• Maintain a professional manner at all times
• Identify areas or trends of concern as they emerge with this population
• Practice and maintain a philosophy of continuing education

WHAT YOU'LL NEED TO APPLY:

• Police Vulnerable Sector Check Requirements
  Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 5 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• A degree or diploma in social services or a related field (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
• Current, satisfactory Police Vulnerable Sector Check (PVSC)
• Demonstrated ability to attend work regularly

We prefer the following qualifications:

• 1 years' experience in the Mental health and Addictions field preferred
• Demonstrated ability to work with women who live with multiple challenges related to marginalization, mental illness, substance use, complex health challenges, street-level sex work, poverty, homelessness, woman abuse and trauma.
• Strong understanding of Harm Reduction strategies
• Extensive knowledge of community resources, service & support programs, and barriers participants face in accessing same
• Working knowledge of a variety of treatment, intervention, and support strategies
• Ability to assess level of risk in regards to participants
• First Aid and CPR
• Non-violent Crisis Intervention and Prevention (CPI)
• Applied Suicide Interventions Skills and Training (ASIST)
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada