Job Description

Posting number: 2026-00847

Department: Office of Equity and Human Rights

Job classification: Community Service Aide II

Posting type: Open

Categories: Community Services, Diversity Management/EEO, Customer Service, Project Management, Internship, Business, Communications, Office and Administrative Support

Summary

Job Appointment: Casual positions are limited to working 1400 hours in a calendar year.

Work Schedule: 15-20 hours per week, Monday - Friday with flexible hours.

Work Location: Fully remote. Remote work must be performed within Oregon or Washington. For more information, click here.

Union Representation: This classification is non-represented.

Starting Pay: $24.00 per hour, depending on experience.

Position Summary:

The Office of Equity and Human Rights is seeking a Research & Community Engagement Aide to support the ADA Title II Policy and Data Analyst in completing the City’s ADA Title II Self-Evaluation Plan. This federal compliance document audits all City programs, services, and activities for alignment with the Americans with Disabilities Act (ADA) Title II. This position provides essential research, coordination, and engagement support to help ensure timely completion of required audit and community engagement activities.

The ADA Title II Policy and Data Analyst will supervise this role. Work completed by this position directly contributes to meeting federal compliance requirements.

What You’ll Do:

• Review and monitor relevant literature to support the audit and assist in preparing presentations for community stakeholders.
• Prepare for meetings and events: create agendas, compile materials, and ensure all digital content meets accessibility standards.
• Assist in drafting the final Self-Evaluation Plan by compiling, editing, and proofing reports for service area leadership.
• Support the audit lead in responding to community accommodation requests and producing accessible community materials, including web content that complies with WCAG 2.1 AA guidelines.
• Coordinate public forums and engagements with disability organizations and stakeholders.
• Present information developed by the audit lead to community groups.
• Create visual charts, tables, and other data representations under direction of the audit lead.
• Provide support for physical space audits when applicable.
• Order snacks and refreshments for community events.
• Ensure event spaces meet City accessibility standards for disability community members.

Ideal Candidate Profile:

The ideal candidate is a detail-oriented researcher with strong organizational skills and a commitment to disability equity. They have experience or familiarity with disability advocacy and are comfortable engaging with disability communities and organizations. They understand basic accessibility principles, including WCAG 2.1 AA, and can create materials that work well with assistive technologies.

They are pursuing graduate studies in public administration or public health and bring foundational research skills, including experience with statistics or research methods. This candidate communicates clearly, collaborates well, and approaches community engagement with respect, cultural humility, and professionalism. They thrive in a supportive role and are motivated to contribute to the City’s ADA Title II Self-Evaluation process.

Examples of duties

The following minimum qualifications are required for this position:

1. Ability to collect, evaluate, and interpret data in statistical and narrative forms; ability to use quantitative and qualitative analysis, tools, and modeling.
2. Knowledge of the WCAG 2.1 AA accessibility standards and basic understanding of creating accessible materials for screen readers.
3. Ability to communicate effectively, both verbally and in writing.
4. Ability to coordinate and collaborate with internal and external stakeholders.

Education/Experience Requirements:

• Currently working toward a master’s degree in public administration, public health administration, or a related field.
• Completed a course in elementary statistics for research methods or equivalent work experience in the public sector doing research support.

Qualifications

How to Apply:

• Submit your resume and responses to supplemental questions by the closing date.
• (Optional) Submit Veterans’ Preference documents, if applicable.
• If this is your first time applying with the City of Portland, or if you haven’t requested veteran preference before (and would like to now), please attach your DD214-Member 4 and/or VA Benefit Letter to your application. Once we verify your eligibility, we’ll record your veteran preference in our system, so it automatically applies to your future applications.
• **Click here for application tips for resume, supplemental question response and/or cover letter.**

What to Expect:

1. Application Review - (Week of October 12): We'll review your application materials to ensure you meet the minimum qualifications listed above.
2. Notice/Feedback - (Week of October 19): You will receive an email when the minimum qualification review is complete. If you disagree with the evaluation results, you may request a review within 14 days of the email notice, per City Administrative Rule 3.01.
3. Selection Process - (Late October): The hiring bureau will review qualified applications, conduct interviews, and check references.
4. Conditional Job Offer - (Early November): Final candidates may undergo a background or driving record check, depending on the position.

Supplemental information

Learn More About:

• How to Apply Videos and Workshops
• City of Portland Core Values
• HRAR-3.01 - Recruitment Processes
• Veteran Preference Information
• Total Compensation and Benefits
• Language Pay Differential Eligibility

We’re committed to providing a fair, inclusive, and accessible hiring process. If you need assistance with your application or would like to request a reasonable accommodation due to a disability, pregnancy, or religious belief, please contact the recruiter listed below.

Questions? We're here to help!

If you have questions about this recruitment or need assistance, contact:

Tamela Ressler, Senior Recruiter

Tamela.Ressler@portlandoregon.gov

Bureau of Human Resources