Job Description

The A&D Market Manager is accountable for selling, in a team-selling environment, the organization’s products by interacting with established design firms and individual designers, as well as developing new prospects in the design community. This position requires the ability to apply a broad knowledge of the organization’s products and marketing techniques to close sales.

The A&D Market Manager is accountable for:

• Selling Teknion’s products to existing architectural and design firms and individual designers. To achieve this, the position is responsible for interacting/building business relationships with established designers and introducing new products as they are developed and launched.
• Researching and developing new prospects in the design community by sourcing new design firms, networking with existing firms.
• In collaboration with the Sales team and Marketing, developing and maintaining a sales program (e.g. presentations, marketing communication tools, etc.) based on clients’ established objectives and requirements.
• Working with Designer’s to develop a “consultative” sales approach, as well as communicate to designers the resources available to them when selling Teknion products to their clients.
• Support sales team members in managing all accounts by ensuring that the selling and product installation process is consistent with the needs of the clients, and that all orders are processed on time and according to specifications. This encompasses the following:
  • Familiarizing designers of product lead time
  • Informing designers of order progress;
  • Writing specifications for tenders;
  • Assist in developing typicals for client projects and bids
  • Lead or assist in RFP responses
  • Reviewing Teknion products with new and existing members at design firms;
  • Conducting walk-thru’s with designer’s when the job is completed
  • Having lunches with principals to ensure Teknion is servicing their firms and providing required support.
  • Employ a relationship Building strategy for junior, intermediate and senior/principal designers
  • Ensure a focus on junior designers who are responsible for product research and selection within the design firm
• Maintaining a presence in the Design Community through such opportunities as ASID, IFMA, IDC and its affiliates, etc. Participation in evening events/after hours will be required from time to time
• Educating Designer’s on Teknion’s products through Lunch ‘n Learns, video introductions, brochures, etc. Introducing all new products via showroom presentations or at the client’s office in a timely manner.
• Provide educational support to the design community through the presentation of Teknion CEU courses.
• Keeping abreast of trends and developments within the design community and communicating findings to Product Management.
• Updating catalogues and finish libraries, maintaining contact with Designer’s to apprise them of developments.
• Acting as a resource to the Marketing department, Major Account Representatives and Dealer Representatives, by keeping them informed of the trends and requirements of the design community.
• Maintaining and generating accurate reports (e.g. Friday updates, showroom gatherings, monthly sales funnel, lists of Designer’s, addresses, etc.) enabling the Sales department to effectively measure sales results, as well as ensuring that accurate client information is maintained in the Salesforce database.
• Participating in Architectural Design Canadian/North American conference calls and sharing applicable updates with regional team members

What is required for the role?

• Post-secondary diploma or degree in Sales, Marketing, Interior Design, or a related field, or equivalent practical experience.
• Strong knowledge of sales process and strategic selling techniques
• Excellent verbal and written communication skills
• Excellent presentation and interpersonal skills
• Well-developed negotiation skills
• Well-developed organizational and decision-making skills
• Team Building skills
• Excellent time management skills
• A thorough understanding of the design process
• Familiarity with the design community
• Knowledge of Teknion products is an asset
• Knowledge of market competition is an asset
• Strong computer skills, including Microsoft Word, Excel and PowerPoint

Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process. It is our priority to remove barriers to provide equal access to employment and support a diverse workforce. Teknion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position.