Job Description

Primary City/State:

Phoenix, Arizona

Department Name:

Acute Pharmacy

Work Shift:

Day

Job Category:

Pharmacy

Pharmacy careers are better at Banner Health! Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients Join a nationally recognized leader that values excellence and begin making a difference in people’s lives. Apply today!

As an Acute Medication History Pharmacy Technician, this role obtains and documents accurate medication histories by interviewing patients, families, and other sources. Responsibilities include collecting complete information on prescription medications, over-the-counter products, vitamins, supplements, and herbal remedies to support safe and effective patient care.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

The shift for this position is 3:30PM - 2:00AM, 4 days per week with rotating weekends and holidays. Hire On Incentive up to $2,500 available. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. Recruiter to provide these details during the interview process.

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives. Clinical Pharmacy Services is responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention. As a division, Banner Pharmacy services provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices.

This position, under the supervision of a pharmacist, is responsible for obtaining a patient’s complete medication history through communication with the patient, family, and/or other resources and documenting it into the medical record. Medication History technicians (MHTs) perform an important function in collecting an accurate and complete medication history from every patient they encounter.A complete medication history will include prescription medications, over-the-counter (OTC) products, herbal supplements, vitamins/minerals, and other similar products.

CORE FUNCTIONS
1. Identifies and prioritizes patients according to need for medication history collection. Reviews and collects proper information for interview prior to patient interaction.

2. Interviews patients to collect the medication history. Asks pertinent questions to ensure capture of all prescription medications, over-the-counter medications, and herbal/dietary supplements. As necessary, contacts family or other resources (e.g. outside pharmacy) to get a more complete medication history.

3. Documents medication history and allergies in the electronic health record according to established procedures. Tracks history collection through intervention documentation. As appropriate, notifies proper hospital staff of medication history completion.

4. Follows procedure for infection control, safe patient practices (e.g. using 2 patient identifiers), interpreter services, and contraindications to patient interview.

5. Maintains a safe and clean working environment by complying with all policies, laws, and regulations. Performs quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner.This position will also participate in quality assurance activities in collaboration with the pharmacist.

6. Demonstrates specialized knowledge in performing in-depth medication histories, identifying medication errors and potential duplicate therapies to alert the pharmacist to.

7. May perform supervisory functions as related to workflow and/or function as the responsible individual in the specialty function or area. This position is instrumental in the education and training of the Acute Care Technician, non-certified medication history technician, Technician Externs, Technician Trainees, and volunteers and serves as the primary preceptor to verify competency through the use of assessment tools and the teach back method.

8. Assumes the duties of the Acute Pharmacy Technician and Senior Acute Pharmacy Technician when needed and as appropriate. These duties may include, but are not limited to preparing, charging and crediting medications, restocking automated dispensing technology and compounding non-sterile medications and sterile medications to include hazardous medications and chemotherapy.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING
None
MATRIX OR INDIRECT REPORTING
May provide indirect supervision to non-exempt staff.
TYPE OF SUPERVISORY RESPONSIBILITIES
Educate, train and oversee activities of non-exempt staff.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS
IP - Typical Indirect Patient Care Environment: (CSPD Instrument Technician, Lab Technician, Pharmacist)

Able to stand, walk, bend, squat, reach, and stretch frequently.
May be required to lift up to 75 pounds.
Must use standard precautions due to threat of exposure to blood and body fluids.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require periodic to frequent use of personal computer.
Off-site travel may be required.

May be required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy.

MINIMUM QUALIFICATIONS

Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice. PTCB Medication History certification required.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

Minimum of three years pharmacy technician experience. Must have the knowledge of brand/generic names of drugs, including OTC’s and their strengths/uses, as well as knowledge of herbal/dietary supplements and their strengths/uses. Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required. Strong customer service focus, exceptional communication skills, strong attention to detail, prioritization capabilities, superior problem-solving skills, and ability to multi-task. Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and Automated dispensing systems.Must demonstrate effective oral and written communication skills for interfacing with all levels of staff, physicians, patients, and other contacts.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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