About TriHealth & This Role

TriHealth is committed to fostering a culture where every team member is heard, supported, and empowered to provide exceptional care. As an Acute Care Tech III in the Neuro ICU unit, you will support nurses and clinical staff in delivering high‑quality, compassionate care to patients with high‑acuity needs. Your work ensures safe, efficient operations and contributes directly to patient outcomes and the overall care experience.

Why You’ll Love Working Here

• Supportive, team‑centered culture built on communication, compassion, and respect.
• Hands‑on experience in a high‑acuity MSICU setting that strengthens clinical skills.
• Opportunities to expand competency in emergency response and advanced care tasks.
• Leadership that promotes professional growth and continuous learning.
• Comprehensive TriHealth benefits, wellness programs, and career support.

Schedule & Work Location

• FTE: Full-Time 36 hrs./week
• Shift: Days
• Hospital: Good Samaritan Hospital - Neuro ICU
• On‑site inpatient role

Benefits Snapshot

TriHealth offers a comprehensive benefits suite including medical, dental, vision, retirement contributions, paid time off, tuition assistance, and wellness resources.

Learn more: https://careers.trihealth.com/what-we-offer/benefits

Benefits Snapshot

TriHealth offers a comprehensive benefits suite including medical, dental, vision, retirement contributions, paid time off, tuition assistance, and wellness resources.

Learn more: https://careers.trihealth.com/what-we-offer/benefits

Provides assistance and/or performs basic activities of daily living and specified treatments and procedures under the direct supervision of the nurse. May perform non-direct patient care activities as assigned, requested, or directed including but not limited to stocking and clerical activities.

Job Requirements:

• High School Degree
• Healthcare experience
• Basic Life Support (BLS)
• Reading and math ability appropriate to the position
  

Job Responsibilities:

• Performs and documents basic patient care tasks under the direct supervision of an RN. Maintains competency of tasks in which the ACT III has been trained. Completes assigned tasks within required timeframe. Seeks clarification from the nurse when in doubt about how to proceed. Serves as a role model to other ACTs for basic patient care competencies and tasks. Completes advanced ACT III tasks as delegated within scope and state laws.

• Maintains a safe environment. Reports safety hazards to appropriate personnel. Completes safety event report as necessary. Complies with Infection Control policies. Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards. Places emergency calls timely as directed (Code Blue, Fire, Special Alert, Rapid Response Team). Serves as a High Reliability Organization (HRO) Coach and/or knowledge expert for peers.

• Communicates effectively with others. Shows respect to patients, families and co-workers. Reports patient related information in a timely manner. Reports problems in completing assignment/tasks in a timely manner to the appropriate person. Answers phone and patient calls promptly and courteously. Relays accurate and complete messages to the appropriate person. Follows each communication transaction to the finish. Communicates effectively and courteously with internal departments and areas outside of the facility. Assists internal and external customers by directing them and facilitating unit flow.

• Performs supply, equipment, and environmental-related activities as required, and described in principal accountabilities. Recognizes, reports, and follows-up on issues with supply/equipment availability in a timely manner. Coordinates recurring ACT tasks with team (e.g. stocking, equipment check+E6s, disinfection, etc.).

• Acknowledges need for self-growth and assists with growth of fellow PCAs through coordination of CBE activities and feedback in the moment. Assists in the recruitment and retention of fellow ACTs. Serves as a change agent through active engagement in department shared decision-making and process improvement activities.

Working Conditions:

Bending - Frequently
Climbing - Occasionally
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs - Consistently
Lifting 50+ Lbs - Frequently
Lifting 11-50 Lbs - Consistently
Pulling - Consistently
Pushing - Consistently
Reaching - Consistently
Reading - Consistently
Sitting - Frequently
Standing - Consistently
Stooping - Frequently
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Keywords

Acute Care Tech, ACT I, Patient Care Technician, Hospital Technician, TriHealth, Good Samaritan Hospital