Posting number: 27-00520
Department: 427 Department of Inspections, Appeals & Licensing
Job classification: Public Service Manager 2
Posting type: Open
Categories: Public Health, Management
The Iowa Department of Inspections, Appeals, & Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic leader to join our regulatory department and serve as Bureau Chief (Public Service Manager 2) within our Health and Safety Division.
Who We Are
DIAL's mission is Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency. To accomplish our Mission, the individual selected for this position will provide outstanding leadership, vision, structure, and accountability to the division.
DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans. DIAL includes eight divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers' Compensation, and Administration.
This position serves as the Bureau Chief of the Acute and Continuing Care Bureau. This leader will supervise the managers and administrative staff within the Acute and Continuing Care Bureau as well as the complaint unit. Additionally, they will ensure acute and continuing care complaints are investigated timely and that recertification survey requirements are met according to federal and state regulations. They will also maintain all certifications required to complete surveys and communicate best practices to the survey team through regular Bureau meetings. Analytical abilities are required as this person will maintain an operational dashboard for the Acute and Continuing Care and Long - Term Care Bureaus to demonstrate progress towards meeting federal and departmental goals.
What We’re Seeking
The successful candidate for this fast-paced and critical bureau is a motivated, organized, and innovative leader. The position reports to DIAL's Health & Safety Division Administrator, and will be located in the 6200 Park Avenue State Office building in Des Moines. Desired skills and abilities include:
- Possesses a high level of organization skills and is process-driven
- Demonstrated leadership with team-building abilities
- Works collaboratively with a diverse group of people and leads a team of talented professionals
- Communicates effectively across multiple stakeholder levels
- Displays high standards of professional conduct
- Detail-oriented and is highly responsive to colleagues and stakeholders
What You’ll Do
You will be an integral member of our Health & Safety leadership team, providing direct leadership to the Acute and Continuing Care bureau in supporting the agency's operations by:
- Supervising bureau personnel, including hiring, promotion, termination, discipline, work assignments, evaluation, professional development, relationship management, and mentoring.
- Ensuring the department's compliance with applicable State laws related to procurement human resources, and IT services.
- Analyzing operational concerns and implement timely, effective and economical solutions.
- Implementing metrics to allow for data-driven decision-making.
What We Offer
When you join DIAL, you help make Iowa safer and healthier while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer an excellent compensation package for our full-time employees, including:
For additional information on benefits click hereExcited to pursue the next step in your career? Apply today!
Background check required. Apply Today!
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov
This is a non-merit position with the Department of Inspections, Appeals & Licensing
Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
If you’re looking for a work life of accomplishment, reward, and opportunity, you’ll discover Iowa State Government is just the place where there’s a rich and diverse population; where community, culture and differences matter; where exceptional work ethic, values and peace of mind all come together! The more you know about the State of Iowa, the more you’ll know it’s the right fit for you!
There are 16 agencies in state government providing services to Iowans requiring specialized talent in agriculture, corrections, economic development, education, human services, natural resources, public health, public safety, revenue, transportation, veterans’ services and more. In serving Iowans the state has adopted the guiding principles of business as a way of doing business and has embraced an entrepreneurial management concept in the way products and services are delivered. Entrepreneurial management is a customer-focused, efficient and innovative approach to delivering services in a competitive and diverse marketplace. Join a team that thinks differently – knowing diverse needs require diverse solutions.
Come to work for the State of Iowa!
