Holiday Inn Club Vacations

Activity & Events Supervisor

Holiday Inn Club Vacations  •  Kissimmee, FL (Onsite)  •  3 hours ago
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Job Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The Supervisor of Activities & Events oversees outlet staff, ensures guest satisfaction, and upholds service standards, cash handling, and cleanliness across recreation areas including the arcade, movie theater, pools, and outdoor amenities. Responsible for training new hires, managing inventory, and supporting daily operations of all activity outlets.

COMPANY BENEFITS

  • Matching 401K
  • Growth & Developmental Opportunities
  • Comprehensive Medical, Dental & Vision Benefits
  • Employee Assistance Program
  • Paid Time Off
  • Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
  • Tuition Reimbursement & Continuing Education Courses

ESSENTIAL DUTIES AND TASKS:

  • Oversee the planning and execution of resort activities and events. Supervise, train, schedule and evaluate staff; oversee day-to-day department operations.
  • Assist in the development of activity/event promotional communications and ensure proper distribution. Order, receive, inventory, and stock supplies and merchandise.
  • Conducting retail transactions and reconciliation of cash handling.
  • Responsible for cash bank and daily deposits; vendor and guest relations.

QUALIFICATIONS:

  • Must be at least 18 years of age with a valid driver’s license, and minimum of 1 year of driving experience.
  • Must meet company required motor vehicle policy standards.
  • Strong verbal and written communication skills
  • Moderate decision-making is required under limited supervision
  • Excellent customer service skills and cash handling experience required
  • Previous inventory experience preferred
  • Must know how to operate a cash register and adding machine
  • Must be able to communicate basic resort information to owners and guests
  • Participates in proactive team efforts to achieve departmental and company goals

EDUCATION and/or EXPERIENCE:

  • High school diploma or GED
  • Experience in recreation management and/or supervision preferred
  • Previous experience in resort activities, water park operations, and/or retail operations a plus
  • Cash handling experience required

CERTIFICATES, LICENSES, REGISTRATIONS:

  • CPR/First Aid Training a plus
  • Valid driver’s license

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

#INDRO3

Holiday Inn Club Vacations

About Holiday Inn Club Vacations

Go Further at 28+ Resorts. 🌴🗻🏖️❄️

Since 1982, our team members have delivered awesome experiences and created extra-special moments for our guests. Embrace an exciting career with our growing company, and you’ll be adding to those moments as you share a rewarding journey with other exceptional team members.

It all began when Kemmons Wilson created the Holiday Inn® brand in 1952 and continued 30 years later with his founding of Orange Lake Resort, which became our flagship property.

Then in 2008, our company entered a new chapter of growth and success through a strategic alliance between IHG® (InterContinental Hotels Group) and Orange Lake Resorts that resulted in the creation of the Holiday Inn Club Vacations brand.

Today, our company is focused on fulfilling the promise of that brand through the development and promotion of our ever-evolving, owner-friendly Holiday Inn Club® product. From frontline to sales, corporate and other positions, every one of our team members has a key role in supporting our efforts and creating the memorable experiences that are at the heart of all we do.

But our story is still just beginning. With a growing network of resorts and offerings, we are poised for an even more exciting future, one in which you could play an important part.

Discover how it feels to have a career that’s more than a job, where you’ll lead with courage, show you care and shape our destiny as we continue sharing this incredible journey together.

This is our family. This is our 40th.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Orlando, Florida
Year Founded
1982
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