Job Description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Hereto apply internally.

Activities Supervisor

The Activities Supervisor is responsible for performing daily tasks that align with the department’s long term goals and objectives, uphold Pendry Natirar’s Vision, Mission, and Values; supports management and leadership, provides excellent customer service and telephone etiquette, and actively aspires to reach defined goals and objectives.

ESSENTIAL FUNCTIONS

A summary of the duties include, although are not limited to:

• Ability to teach all guided activities, especially biking and hiking.
• Demonstrate expert knowledge of Pendry Natirar activities, including Natirar Park
• Creating personalized guest interactions; overseeing arrival and departure of all guest equipment; maintaining proper record keeping; and ensuring that department cleanliness and organization standards are met.
• The Activities Supervisor will be responsible for both creation and guiding of activities summer and winter.
• Must be willing to show expert teaching techniques for all guided adventures making the guests feel comfortable and successful at all times.
• This position must become familiar with all services and standards within the hotel.
• Assist management with scheduling, labor controls, and other administrative duties
• Assist the Department Manager in the development, implementation and maintenance of service standards
• Position may perform additional duties as assigned based on business needs that may be outside the scope of normal duties.

QUALIFICATIONS

• High school or equivalent education required
• Minimum of two years’ experience in a hotel operations environment
• Minimum of two years’ experience in customer service and resolving guest concerns in a timely manner
• Strong verbal communication skills and the ability to communicate effectively with guests and vendors
• Have a vast array of knowledge about recreational activities applicable to PNR & skilled experience performing those activities.

PHYSICAL REQUIREMENTS

Work tasks are performed indoors and outdoors. There is no effective protection from weather. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 60 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs frequently. Must be able to bend, stoop, squat and stretch to fulfill ski equipment handling tasks.

In the United States we are proud to be an

EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-

employment substance abuse testing.