Position: Activities & Pool Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Onsite accommodation if needed (subject to availability)
About the Role
We're looking for an Activities & Pool Manager who genuinely loves leading a team and creating brilliant experiences for guests. You'll run our activities programme and pool operations, managing everything from scheduling and budgets to coaching and developing your team. This isn't a desk job you'll be hands-on, visible, and actively involved in making things happen.
If you thrive on variety, enjoy working with people, and want to see direct results from your leadership, this could be the role for you.
What You'll Do
Lead your team: Motivate and coach your team to deliver brilliant activities and pool experiences whilst managing performance and supporting their growth
Own guest experiences: Address concerns and drive improvements to keep guests happy
Manage operations: Handle scheduling, budgets, and resources whilst maintaining safety and compliance
Solve problems: Quick thinking to tackle issues as they arise
Support development: Mentor your team and create growth opportunities
What We're Looking For
- Experience in a leadership role such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
- Strong leadership and communication skills
- Fast-paced environment experience with attention to detail
- Proactive problem-solver
- Organised and comfortable juggling multiple tasks
- Budget and financial management experience
- PPO and SPTO certificates preferred (we'll support training if needed)
- Health and safety knowledge
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
INDMG
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
As the UK’s leading holiday operator, a career at Haven offers more than just a job, with plenty of exciting opportunities for development, over 9,000 fantastic team members and 41 beautiful seaside locations.
From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline, providing memories that last a lifetime for guests, owners and team.
We’re a mixed bag of talent and our amazing team covers just about every role going; enthusiastic entertainers who put on an exciting show, reliable receptionists with radiant smiles and great gardeners to keep the grounds in check. Not forgetting cheerful chefs, lively lifeguards, brilliant bartenders… and plenty more. And of course, none of this would be possible without the strong support centre team at Hemel Hempstead.
We offer you our full support to develop the Haven career you’ve dreamed of, gain a wide range of new skills and qualifications, and be everything you want to be. We’ve got opportunities to suit everyone, including full and part-time roles, job-share and flexible hours. Come back season after season and build your skills and experience as you go!
To discover jobs in your area and be part of one great team, visit https://havencareers.co.uk/ or contact your local Haven park.
