Job Description

• Job ID: 62896
• Job Category: Community & Social Services
• Division & Section: Toronto Shelter & Support Services, Homelessness Init & Prevention Svcs
• Work Location: Family Residence(4222 Kingston Rd), Robertson House (291 Sherbourne St), Birkdale Residence (1229 Ellesmere Rd), Kingston Residence (4626 Kingston Rd).
• Job Type & Duration: Part-Time, Permanent
• Hourly Rate and Wage Grade: $34.53 - $37.68
• Shift Information: On an as required basis including days, afternoons, evenings and weekends
• Affiliation: L79 Unit B PT
• Number of Positions Open: 5+
• Posting Period: 14-Apr-2026 to 28- Apr -2026
• HR Contact: Eileen Fitzpatrick, 416-397-9205
• Division Contact: Sophia Pottinger, 416-397-1392

Please see below for further details on Shift Information and Work Location

Join Us!

If you are interested in learning more about the ACTIVITIES ORGANIZER role, you can participate in a virtual Microsoft Teams information session with us on Friday, April 17th from 10:00am -11:00am. You will have the opportunity to ask questions related to the position, working for the City of Toronto's Toronto Shelter & Support Services division, as well as the City's application process.

Please register to participate in the information session using this link:

https://events.teams.microsoft.com/event/11d6ac02-bf58-485f-b74e-f2e64a03e253@f0bc8ec6-9ed8-4d0c-9189-411ad949cc65

It is important to note that this is a public information session. To remain anonymous, participants must join through web browser and ensure their login name reflects that preference.

Major Responsibilities:
Reporting to the Supervisor of Social Assistance or Program Supervisor, you will be responsible for the following:

• Develop, organize, implement, and facilitate educational, recreational, and social activities for residents of all ages (including school-aged children, youth, and adults).
• Create and maintain a warm, welcoming, and inclusive environment for residents and families
• Ensure all activities are age-appropriate, culturally inclusive, and are responsive to the diverse needs of residents (e.g., in-house and external tournaments, educational workshops, and holiday events)
• Arrange, promote and supervise events on-site and off site, including coordinating transportation, equipment, promotional materials, facility bookings, group rates, and nutritional requirements
• Complete monthly calendars, program plans, evaluations, participation records, critical incident reports, and other required documentation for management review.
• Assist in facilitating resident and children’s meetings that support participation in service delivery, program planning, development, evaluation, and policy feedback
• Prepare agendas, take minutes, and follow up on action items and recommendations from meetings.
• Attend group outings with residents (children, youth, and adults), in collaboration with client programming staff leading the activity.
• Monitor programs and activities to ensure established standards, safety protocols, and procedures are upheld by staff and residents
• Provide feedback on programs and submits recommendations for program changes to Supervisor of Social Assistance or Program Supervisor
• Work with Management to transition new hires and volunteer into their position.
• Recommend the purchase of recreational supplies and equipment while maintaining storage systems and monitoring inventory levels
• Report repairs and replacement needs of equipment and supplies
• Maintain a welcoming environment in all program areas
• Respond to parental or caregiver inquiries regarding children’s participation, behavior, and wellbeing, while actively promoting parental involvement.
• Undertake special projects and assignments as required
• Partner and liaise with community agencies to develop and implement enhanced literacy and life-skills programming for children, youth, and adults
• Ensure all materials are gathered, organized, and ready ahead of each activity to support a smooth and efficient execution of the program.
• Support resident engagement and inclusion in accordance with Toronto Shelter Standards and Housing First principles
• Promote positive parent-child engagement and model supportive interactions

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. Experience in the development, implementation, and evaluation of recreational and social programs within a social service setting, with a proven ability to serve clients of all ages (0 to 99) and a specific focus on adults, youth, and school-aged children.
2. Experience supporting individuals and families experiencing homelessness or housing instability.
3. Experience assisting individuals with diverse psychosocial, physical, educational, emotional, and environmental needs within a shelter or similar residential setting.

You must also have:

• Ability to work collaboratively with Operations, Case Management, Senior Management Teams, and community agencies to develop and implement programming for children, youth, and adults
• Ability to establish and maintain a professional and effective working relationships with residents (adults, children, and youth), families, staff, and community partners
• Ability to communicate effectively both verbally and in writing
• Fundamental knowledge of domestic violence, substance use, mental health, and the Child, Youth, and Family Services Act (CYFSA)
• Knowledge of behaviour management techniques for adults, children, and youth
• Excellent problem solving and decision-making skills, with the demonstrated ability to manage and resolve complex situations
• Ability to work flexible hours (i.e. days, afternoons, evenings and weekends).
• Proficiency in Microsoft Office Suite (i.e. Word, Excel, PowerPoint, Outlook, etc.)
• Experience with conflict de-escalation and crisis response in a residential or community environment

Shift Information

• Part-time employees must be available for day, afternoon, and evening shifts across four (4) days per week, including a minimum of two (2) weekend days (Saturday and Sunday).
• Scheduling is determined by operational needs.
• There are no guaranteed minimum hours per pay period.
• All shifts are on an as-needed, part-time basis (Sunday–Saturday), ranging from approximately 3 to 8 hours in length.
• Shifts may be scheduled in advance or assigned same-day or on-call.
• Training may be scheduled during days, evenings, or weekends.

Work Location

• Shifts are assigned based on portfolio and may take place across multiple sites within that portfolio.
• Portfolio assignments are determined by operational requirements and site needs, and may involve travel between locations.

A Vulnerable Sector Police Reference Check will be required as a condition of employment.

For more information on Shelter Services, please visit our website at http://www.toronto.ca/housing. A Police Reference Check program brochure is available at http://www.toronto.ca/housing/employment.htm

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request Learn more about the City’s Hiring Policies and Accommodation Process