Job Description

Activities Host for Azamara Cruises

Department: Hotel

Employment Type: Contract

Location: Shipboard

V.Ships Leisure is looking for Activities Host on behalf of Azamara.
This position is responsible for the delivery of the Azamara Cruises upmarket experience through socializing, hosting, and participating in all onboard recreational adult activities.

Key Responsibilities

• Continuously interacts with guests; coordinates, hosts, and participates in all adult recreational activities.
• Participates in guest embarkation and debarkation procedures as scheduled by the assistant cruise director.
• Always socializes with guests in public areas. Visits lounges at various times and converses with as many guests as possible as time allows.
• Attends door greets, welcomes guests entering and exiting the theater for evening shows and socializes with the guests.
• Directs guests on and off the gangways of the ship during visits to ports of call. Coordinates tour counts and tour departures.
• Escorts shore excursions with guests when necessary to ensure company standards are met.
• Utilizes time to socialize with guests and is available for guest assistance.
• Assists in the coordination and operation of audio and/or visual equipment for events as needed in support of the Sound & Light Staff.
• Participates and/or coordinates shows, events and sports activities presented by the Cruise Director’s Division such as Welcome Aboard Show, Farewell Show, Lip-Synch Show, Darts, Ping-Pong Tournaments, etc. Cruise Director will advise of responsibilities.
• Complies with all Bingo procedures; inventory, promotion, selling of cards, hosting, verifying and assistance with end of cruise paperwork upon request by the cruise director or assistant cruise director.
• Assists in all capacities in achieving an increase in revenue in his/her related areas as requested by the Cruise Director or Assistant Cruise Director. Performs other related duties as assigned by the Cruise Director or Assistant Cruise Director.
• Attends mandatory crewmember's and guest safety drills as required.
• Understands the Safety & Quality Management Program, and his/her responsibilities in the Safety Organization according to the Emergency plan and Station Bill. Must be available, capable, and ready to act in the event of an emergency.
• Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crewmembers with inquiries.
• Attends meetings, training activities, courses and all other work-related activities as required.
• Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
• This position is responsible for indirect cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
• This position does not have supervisory responsibilities.

Education/Experience/Qualifications:

• Minimum of one year experience in an upscale hotel, resort, cruise ship, entertainment, or recreational industry.
• Master of Ceremony or professional entertainment experience and skills is a plus.
• Experience with microphone techniques in front of large groups is preferred.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Superior customer service, teambuilding, and conflict resolution skills.
• Strong communication, problem solving, organizational, decision making, and interpersonal skills.
• Basic computer software skills required.
• Completion of high school or basic education equivalency required.
• Coursework in hospitality management at an accredited college or university or the international equivalent preferred.
• Completion of one contract with a performance rating of proficient or above along with demonstrated organizational skills.
• No disciplinary action on file for the last 12 months.
• Ability to speak English clearly, distinctly, and cordially with guests.
• Ability to read and write English to understand and interpret written procedures.
• This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers.
• Ability to speak additional languages such as Spanish, French, or German is preferred.