French Consulting

ACS Front Desk Services

French Consulting  •  Vicenza, IT (Onsite)  •  1 month ago
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Job Description

We are looking for individuals who want to join our Team in Vicenza, Italy.

Apply now!

JOB OPENING

  • Title: ACS Front Desk Services
  • Location: Vicenza, Italy
  • Start Date: 15 June
  • Job Type: Full-Time


We kindly ask you to provide your resume in English.

  • You shall provide all the ACS front desk services.
  • You shall provide services to walk-in and telephonic customers to determine their requirements, and will direct the customer to the appropriate ACS office or installation agency.
  • You shall maintain the Client Tracking System (CTS) Input simple contacts (i.e., customer uses fax machine or using ACS phone to make a call, etc. Customer contact duration is less than 15 min.) in the Client Tracking System (CTS) on a daily basis. Comprised of customer name, rank, date of birth, unit phone, and information.
  • Archive electronically monthly.
  • You shall maintain the calendar and classroom reservations.
  • You shall maintain daily customer sign-in sheets and a monthly sign-in sheet archive.

QUALIFICATIONS

  • Minimum of 1 year of documented and verifiable work experience in office administration, answering phones, fax, and copier machines, and providing customer service.
  • Fluent in English (speaking, writing, and reading).
  • USA citizen with SOFA status

DOCPER/SOFA/Logistical Support Status

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73

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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

French Consulting

About French Consulting

French Consulting - Your Trusted OCONUS Partner for U.S. Government Services

Since 2007, French Consulting has been bridging the gap between U.S. Government mission requirements and trusted local solutions across Europe. As a family-owned small business with deep roots in the military community, we deliver reliable, best-value support for federal contracts—so you can focus on the mission, not the logistics.

From staffing and onboarding to compliance and relocation, our team solves the toughest OCONUS challenges with speed, precision, and a personal touch.

🌍 Our Core Capabilities:

🛠 Facilities & Logistics

🌐 Global HR & Compliance Solutions

🏥 Healthcare & Medical Services

🤝 Military Community & Family Support Services

Whether you're launching a contract, scaling a program, or struggling with staffing due to the DOCPER impasse, we’re the trusted partner U.S. agencies and primes turn to for proven results.

💼 Why Partners Choose Us:

✔️ HQ’d in Germany, with boots on the ground where it matters most

✔️ Serving EUCOM & NATO communities for 18+ years

✔️ Active hiring capabilities in 8+ countries

✔️ Experts in Host Nation labor law, tax, and compliance

✔️ Seamless onboarding & relocation solutions

✔️ Civilian-military integration specialists

✔️ Proud to be the first—and only—Military Spouse Employment Partner in Europe

Let us bridge mission needs with local expertise—legally, efficiently, and reliably.

Industry
Consulting & Advisory
Company Size
51-200 employees
Headquarters
Sinsheim, DE
Year Founded
2007
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