Job Description

Ancira Chrysler Jeep Dodge Ram is seeking a motivated and customer-focused Acquisition Specialist to join our team. This role is responsible for responding to online and in-person customer inquiries related to vehicle trade-ins and acquisition opportunities, with the goal of delivering exceptional service and driving successful acquisition outcomes.

The Acquisition Specialist is paid on a draw plus uncapped commission structure, with performance bonuses tied to accuracy, responsiveness, and results. This role partners closely with the Pre-Owned Sales Manager, Sales BDC Team, Service Department, and on-site Collision Center to identify and capitalize on acquisition opportunities.

Compensation

• Draw + commission (uncapped)
• Performance-based bonuses
• Expected annual earnings of $60,000+, based on minimum performance standards

Benefits

• Health, Dental & Vision Insurance
• Disability Insurance, Life Insurance, and Mental Health Care
• Paid Time Off
• Paid Holidays
• 401k with Employer Match
• Employee Discounts
• Employee Assistance Program

Key Responsibilities

• Provide exceptional customer service by actively listening to and addressing customer inquiries related to trade-ins, vehicle values, and acquisition opportunities
• Respond accurately and promptly to online and in-person customer inquiries
• Conduct thorough vehicle walk-arounds with customers
• Prepare accurate vehicle acquisition offers with management guidance
• Guide customers toward the best available outcomes based on their needs
• Utilize company-provided technology to establish vehicle values and track interactions
• Collaborate with Sales BDC, Pre-Owned Sales, Service, and Collision Center teams to maximize acquisition opportunities
• Maintain organized workflows and adhere to team principles and safety protocols

Qualifications

• Experience in Customer Service, Retail Sales, Service Advisor, Automotive Sales, Pre-Owned Sales, Recon, or Automotive Service preferred
• Quality-minded, coachable, and results-driven mindset
• Strong communication and interpersonal skills
• Ability to build trust and long-term customer relationships
• Organized, detail-oriented, and comfortable using technology
• Valid driver’s license with ability to meet insurability requirements
• Must be legally eligible to work in the United States
• Ability to pass pre-employment and random drug testing
• Bilingual English/Spanish a plus, but not required

EOE

About Us

Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.