Job Description

Job Title: Acquisition Manager - Sales

The Acquisition Manager - Sales is responsible for sourcing and acquiring new customers for the bank's liability and asset products. The role involves generating leads, building customer relationships, achieving sales targets, and ensuring high-quality customer onboarding while complying with organizational policies and regulatory guidelines.

Key Responsibilities

• Acquire new customers for Savings Accounts, Current Accounts, Fixed Deposits, and other banking products.
• Generate business through field visits, referrals, corporate tie-ups, and local market activities.
• Identify customer needs and recommend suitable banking solutions.
• Cross-sell banking products such as Personal Loans, Business Loans, Credit Cards, Insurance, and Investment Products.
• Meet monthly and quarterly sales targets assigned by the bank.
• Build and maintain strong relationships with customers and business partners.
• Conduct KYC verification and ensure compliance with regulatory requirements.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Monitor market trends and competitor activities to identify business opportunities.
• Coordinate with operations and service teams for smooth customer onboarding.

Required Qualifications

• Graduate in any discipline (MBA preferred).
• 1-5 years of experience in Banking Sales, Financial Services, NBFC, or Insurance Sales.
• Strong communication, negotiation, and relationship management skills.
• Knowledge of retail banking products and sales processes.
• Ability to work in a target-driven environment.

Key Skills

• Sales & Business Development
• Customer Acquisition
• Relationship Management
• Lead Generation
• Cross-Selling
• Market Intelligence
• Communication & Negotiation
• Team Collaboration
• Customer Service Orientation

Key Performance Indicators (KPIs)

• New Account Acquisition
• Revenue Generation
• Product Cross-Sell Ratio
• Customer Activation Rate
• Portfolio Growth
• Customer Satisfaction Scores
• Achievement of Sales Targets