Job Description

Responsibilities:

• Develop trust relationships with Partners to ensure they do not turn to competitors. Ensure that the relationship mutually benefits the parties business and brand proposition
• Acquire a thorough understanding of key partners needs and requirements and champion the KPIs of the partnership
• Expand the relationships with existing Partners by continuously proposing solutions or initiating projects that meet their business objectives including training of Partners employees
• Continuously liaise with Partners to solve issues, communication needs to meet targets including regular attendance of Partners Sales consultants Customer meetings, where relevant
• The partnership manager has direct contact with the Partner
• Internal communication between Partnership Manager and Inside Sales exec, keeping external lines of communication clear.
• Aggregator relationship effectively managed
• Build the external stakeholder relationship through targeted outreach and strong initiative management. Streamlined process from beginning to end
• Pipeline Building and Management
• Play an integral part in generating relevant leads (MQLs and SQLs)
• Prepare and present reports to internal and external stakeholders using the Salesforce CRM system
• Managing portfolio commission schedules and incentives
• Manage projects according to budget
• Proactively trains all employees within allocated portfolio, and ensures they are equipped to identify opportunities when they present themselves.

Requirements:

• Tertiary qualification (Advantageous: Bachelors Degree in Business Administration Management, Communications or related fields)
• Solid experience in sales and marketing strategies
• At least 4 years work experience in a Partner / Key Account Management position
• Financial and Merchant service experience (advantageous)
• Strategic thinker
• Excellent communication skills both verbal and written
• Self-motivated and driven
• Client service orientated
• Strong organizational skills
• Keeps up to date with field of expertise, and uses such knowledge effectively
• Serves as a resources person on whom others rely on for advice
• Use all the resources at disposal to be able to answer questions and deliver on promises
• Ability to work in a fast-paced environment
• Applies a hands-on approach to own work