Management Level: 09 - Consultant
Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad
Must have skills: Sprinklr Implementation and Product Solutioning
Good to have skills: CCaaS platforms (AWS Connect, Genesys Cloud, Nuance CXone, Microsoft Dynamics 365 Customer Service)
Experience: Minimum 4 to 8 year(s) of experience is required
Educational Qualification: Engineering Degree or MBA from a tier 1 institute
As a Sprinklr Consultant, you will be responsible for designing, building, and configuring Sprinklr applications to meet business process and application requirements. You will work closely with clients to implement strategies that enhance customer experience across various interaction channels.
The ideal candidate will possess a strong educational background in engineering or business administration, along with a proven track record of delivering impactful solutions using Sprinklr. This position is based at our offices in Gurgaon, Mumbai, Bangalore, Chennai, Pune, or Hyderabad.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us atwww.accenture.com
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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
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