Job Description

About the Role

Join Accenture's Global Network Retail team and work at the intersection of strategy and execution for leading global retailers. As a Consultant, you will drive digital transformation programs spanning e-commerce, loyalty, and customer analytics — partnering with clients from diagnosis through delivery. This role is for someone who is as comfortable in a client boardroom as in a workstream deep-dive: sharp on strategy, hands-on in execution, and compelling in every communication.

What You'll Do

• Lead and contribute to client engagements focused on retail digital transformation, covering e-commerce platforms, loyalty programs, and customer/marketing analytics
• Develop business cases, design operating models, and establish transformation governance frameworks
• Conduct diagnostic assessments, stakeholder workshops, and benchmarking exercises to shape prioritized digital roadmaps
• Support platform discovery and implementation across tools such as Adobe Experience Cloud, CDPs, CMS, PIM, POS, or DAM solutions
• Drive end-to-end requirements gathering, functional design, and solution validation in close collaboration with client IT, marketing, and operations teams
• Contribute to marketing analytics workstreams by helping clients structure segmentation approaches, prioritize personalization initiatives, and establish ROI measurement frameworks tied to business outcomes.
• Develop high-quality client-facing deliverables — structured PowerPoint presentations and Excel models that are clear, rigorous, and board-ready
• Contribute to business development through RFP responses, POVs, and thought leadership
• Mentor junior team members and support capability-building within the retail digital practice

What We're Looking For

Must Have

• 3-6 years of experience in management consulting or a strategy/digital transformation role within retail or consumer
• Strong grasp of retail digital trends: omnichannel commerce, loyalty ecosystems, and personalized marketing
• Proven ability to apply consulting frameworks — business cases, value trees, transformation roadmaps — to real client problems
• Hands-on experience with at least one digital platform implementation (e-commerce, CRM, loyalty, or analytics)
• Excellent communication skills: able to synthesize complex ideas clearly and present confidently to senior client stakeholders
• Advanced proficiency in PowerPoint and Excel — you build the decks and models yourself, and they show it

Good to Have

• Exposure to retail media networks, data monetization, or GenAI applications in customer engagement
• Experience with agile delivery, program management, or design thinking facilitation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.