Job Description

Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company committed to excellence, efficiency, and outstanding customer care.

Compensation: 20.00/hr

What You’ll Do:

• Greet customers, prepare the rental agreement, provide customers with maps and other information needed
• Offer optional products and services to the customer according to his/her needs
• Handle all telephone and email inquiries in a friendly and helpful manner
• Provide excellent customer service in all customer contact situations according to our quality standards
• Organize the daily reservations according to the available fleet
• Complete deliveries and pickups of vehicles to and from Corporate accounts
• Maintain cleanliness in the office area
• Complete daily lists and report to the Manager
• Will also complete all Service Agent duties
• Embrace and exhibit Walser CORE values
• All other duties, tasks and/or projects as assigned
• Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring:

• High school diploma or GED
• Must have basic computer navigation skills and knowledge of Microsoft Office Applications
• Exceptional interpersonal skills required
• Demonstrate strong verbal and written communication skills
• Strong organizational skills and the ability to multi-task
• Excellent time management skills
• Excellent relationship building skills
• Must have the ability to manage stressful or unusual situations in order to maintain good customer service
• Must have the ability to adapt in a fast paced environment
• Must be able to work a flexible schedule including day and/or evening hours
• Must have a valid driver’s license with an acceptable driving record

What’s In It For You?

• Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away

• Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.

• Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.

• Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.

• Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.

• Employee Discounts: Enjoy exclusive employee discounts across products and services.

• Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.

• Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.

• Employee Assistance Program (EAP) – Support for personal and professional challenges
• Referral Program – Earn referral bonuses for referring talented candidates

Apply today and help drive operational excellence at Walser Automotive Group!

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.