Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company.
Competitive Earning Potential: $20.00/hr + Incentives!
Full-time schedule with flexibility, including weekends and evenings
Comprehensive benefits package with family-focused perks
Career growth opportunities within a trusted, family-run organization
Greet customers and prepare rental agreements with accuracy and professionalism
Offer optional products and services based on customer needs
Handle phone and email inquiries in a friendly, helpful manner
Organize daily reservations and coordinate available fleet inventory
Complete vehicle deliveries and pickups for corporate accounts
Maintain cleanliness and organization of office and work areas
Ensure quality customer service in all interactions, following Walser standards
Cover kiosk responsibilities as needed
Complete daily reports and communicate updates to the Manager
Always wear company-provided uniform and required safety gear (eyewear and slip-resistant shoes in service areas)
Embrace and exhibit Walser Core Values in all actions
Must be at least 18 years of age
High school diploma or GED required
1+ year of customer service experience preferred
Basic computer skills and familiarity with Microsoft Office applications
Strong communication, organization, and multitasking abilities
Ability to manage stressful or unusual situations with professionalism
Adaptability in a fast-paced, customer-facing environment
Flexible schedule availability (days, evenings, weekends as needed)
Bilingual skills (English/Spanish preferred; other languages a plus)
Valid driver’s license and acceptable driving record
Frequent walking and movement throughout the work location (indoors and outdoors)
Sitting, standing, reaching, bending, and light lifting
Use of computers and handheld devices for daily tasks
Exposure to varying environmental conditions, including noise, dust, exhaust, and temperature changes
Driving and parking vehicles in diverse weather and lighting conditions
Do The Right Thing – Nothing is worth compromising a relationship
Lead By Example – Be willing to help, no matter how difficult the challenge
Display Positive Energy – A good attitude is highly contagious
Be Open Minded – The only constant is change
Apply today and drive your career — and your customer service skills — forward with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Walser Automotive Group has been family-owned in Minnesota for over 65 years. We lead with our “Best Price First” philosophy—offering the lowest price upfront and transparently, with no need for haggling.
We proudly sell and service 22 leading import and domestic brands across our locations in Minnesota, Kansas, and Illinois, offering a diverse selection to meet the needs of every customer.
Walser is deeply committed to building stronger communities through meaningful investments and giving back. We donate 5% of pre-tax earnings to the Walser Foundation, supporting local organizations that focus on education and workforce development.
Diversity, equity, and inclusion are core to who we are. Through our Employee Resource Groups like Women of Walser, Drive with Pride, the Asian Hmong Alliance, and Veterans at Walser, we foster an inclusive environment where all employees and customers feel valued while actively supporting DEI initiatives across our communities.
