Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.

What you will do

• Manage and supervise the day-to-day Accounts Receivable operations for all Dubai Collection properties.
• Handle guest, corporate, travel agent, and credit card inquiries relating to accounts and billing across multiple properties.
• Prepare, review, and process invoices, credit notes, proforma invoices, and account adjustments in a timely manner.
• Monitor outstanding balances and coordinate collection efforts across the Dubai Collection portfolio to ensure timely recovery of receivables.
• Maintain complete, accurate, and organized records for all Accounts Receivable transactions.
• Reconcile guest ledger, city ledger, and credit card accounts for the assigned properties.
• Review group and event contracts, understand billing arrangements, and follow up on deposits and prepayments.
• Liaise with Sales, Reservations, Front Office, Events, and Finance teams across multiple properties to ensure accurate billing and account settlement.
• Prepare Accounts Receivable aging reports and provide collection updates to management.
• Support month-end closing activities and reporting requirements for all Dubai Collection properties.

What you bring

• 2–5 years of hotel Accounts Receivable experience.
• Previous experience in a supervisory role within a hotel finance department is preferred.
• Strong knowledge of Opera PMS.
• Good clerical and administrative skills, including proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
• Strong understanding of hotel billing procedures, city ledger, collections, credit control, and proforma invoicing.
• Experience in handling guest and corporate account inquiries.
• Excellent command of English, both written and verbal.

What we offer

• Work Authorization
• Competitive tax free salary and service charge
• End of service gratuity
• Fallboard accommodation
• Free transportation to and from work
• Medical and life insurance
• Paid annual leave
• Flight Allowance to home country
• Social and sporting events
• Learning & Development Programs
• Career opportunities and international transfer
• And more…

Schedule & Hours

•  6 days per week over 48 working hours.