We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more
innovative.
At Air Liquide, we RESPECT, HONOR and VALUE diversity.
Airliquide is hiring an Accounts Receivable Agent in Edmonton, AB
The position is located at 6354 Roper Rd NW, Edmonton, AB T6B 3P9
Recruiter: Deepika Chawla / deepika.chawla@airliquide.com
Monday - Friday (work schedule time)
This position requires the first 90 days to be worked in the office; a hybrid work arrangement may be possible after successful training. Please note that these terms may be subject to change.
Great Opportunity to work for a large collections team!
As an Accounts Receivable Agent, you will be a key member of our finance team, playing an essential role in supporting the financial health of Air Liquide Canada’s organization while promoting ALC’s safety and quality objectives.
In this role, you will support Sales and Customer Service teams by providing effective credit and collection services, maintaining strong customer relationships, and ensuring timely and accurate collection of outstanding payments. The position requires a proactive approach to collections, strong customer service and dispute resolution skills, and the ability to effectively manage a portfolio of customer accounts in a fast-paced environment.
Manage daily collection activities for an assigned portfolio of customer accounts, prioritizing efforts to maximize collection results through proactive communication via phone, email, and other channels.
Monitor account balances, identify overdue accounts, and follow up on outstanding, unapplied, or unidentified receivables to ensure timely payment.
Lead customer dispute resolution processes by collaborating with Sales and other internal departments to resolve billing errors, pricing discrepancies, invoice issues, and payment-related inquiries while maintaining excellent customer service.
Identify significant credit risks and potential account issues, escalating concerns to the Accounts Receivable Supervisor and Sales Team as required.
Maintain positive and professional customer relationships during collection efforts while supporting long-term customer satisfaction and loyalty.
Implement corrective and preventive measures to effectively address customer concerns and improve collection processes.
Accurately document and maintain up-to-date records of all collection activities, customer communications, and follow-up actions.
Collaborate closely with internal teams to support collection objectives and contribute to continuous process improvement initiatives.
High school diploma or equivalent; post-secondary education in finance, accounting, administration, or a related field is considered an asset.
3 years of experience in accounts receivable, collections, or a related finance function, preferably within a corporate environment.
Strong understanding of basic accounting principles and accounts receivable practices.
Excellent customer service, communication, negotiation, and interpersonal skills.
Strong organizational and time management skills with the ability to manage multiple priorities effectively.
Detail-oriented with strong problem-solving and analytical abilities.
Proven success managing an accounts receivable portfolio and achieving collection targets.
Commercial collections experience.
Experience working with ERP systems such as SAP or Oracle.
Proficiency with Google Suite and Microsoft Excel.
Ability to work independently and collaboratively within fast-paced environments.
Professional, proactive, and customer-focused approach.
Bilingualism in French and English is considered an asset.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Air Liquide is a world leader in gases, technologies and services for industry and healthcare. Present in 72 countries with 67,800 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the Group’s activities since its creation in 1902.
Taking action today while preparing the future is at the heart of Air Liquide’s strategy. With ADVANCE, its strategic plan for 2025, Air Liquide is targeting a global performance, combining financial and extra-financial dimensions. Positioned on new markets, the Group benefits from major assets such as its business model combining resilience and strength, its ability to innovate and its technological expertise. The Group develops solutions contributing to climate and the energy transition—particularly with hydrogen—and takes action to progress in areas of healthcare, digital and high technologies.
Air Liquide’s revenue amounted to more than 27.5 billion euros in 2023. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good and DJSI Europe indexes.
